Senior Integrated Workplace Management System (IWMS) Analyst

Tyto Athene is looking for a Senior Integrated Workplace Management System (IWMS) Analyst to support the OPS3 IWMS ARCHIBUS project team at SSC in providing acquisitions project management, sustainment, engineering and lifecycle program support.

Responsibilities:

• Provide customer service, user assistance, project analytical support, and configuration changes within RAMS/Archibus.

• Provide ongoing technical and engineering support for IWMS customization, including testing of patches, updates, and new functionality.
• Provide guidance, training, and daily tasking to junior IWMS technicians and SSC IWMS organizational support staff.
• Coordinate with organizational leaders to develop policies and procedures for personnel moves, equipment changes, and facility change‑request workflows.
• Oversee quality control for integration scripts, automation processes, and data flow methodologies.
• Update site configuration changes, validate completed change requests, and ensure IWMS data remains accurate and current.
• Provide IWMS design support to SSC units, including dashboards, reports, and data‑visualization tools for leadership COA decision‑making.
• Manage daily project operations for ARCHIBUS and serve as liaison between vendors, SSC organizations/units, and SSC leadership.
• Deliver ARCHIBUS project metrics, status updates, and analytical insights to Tyto and SSC leadership.
• Conduct initial and ongoing equipment inventories, personnel verifications, and real‑time data entry/modifications.
• Coordinate with external vendors on engineering and workflow methods for importing ELMS/DPAS federal database data, including testing and customization of import processes.
• Validate imported data and ensure normalization for use within ARCHIBUS.
• Administer ARCHIBUS user accounts, permissions, and roles; provide training to SSC IWMS users.
• Work with vendors and unit leadership to develop and implement containerization strategies that isolate unit data securely.
• Collaborate with IT and Security teams to maintain accurate equipment baselines and ensure compliance with cybersecurity requirements.
• Perform physical site surveys to validate space, occupancy, and asset accountability across SSC facilities.
• Execute 10% monthly inventories and 100% annual inventories of tracked assets.
• Maintain IWMS performance metrics, logs, and dashboards for senior leadership visibility.
• Develop user training materials and troubleshooting guides for onsite technicians.
• Conduct IWMS capacity planning through monitoring, alerting, and reporting on resource utilization and system errors.
• Maintain inventories for support and maintenance at each location by coordinating with logistics.
• Assist SSC leadership with high‑visibility, General‑level critical taskers requiring rapid IWMS data pulls, analysis, and reporting.
• Communicate effectively at all organizational levels, from end‑users to senior leadership, regarding both business and IT needs.
• Demonstrate strong project management, scoping, troubleshooting, problem resolution, documentation, and customer‑management skills.

Required:

• Bachelors degree with 15 years’ experience. Can substitute a Masters Degree with 7.5 years related experience or PhD with 3 years related experience
• Comfortable working with users in a training/mentoring environment as required.
• Understanding of networking protocols such as TCP/IP, DNS, HTTP, SSH, Telnet, WAN.
• Current knowledge/understanding of security protocols such as HTTPS, IPSEC, Kerberos, Encryption, Access Control, ACL’s.

Desired:

• STEM Master’s Degree Computer Science, Information Technology or Information Systems
• Scaled Agile Framework for Enterprises (SAFe), Project Management Institute- Agile Certified Professional (PMI- ACP), Certified Scrum Master, PMP or similar certification
• Security+, Network+, or other similar industry-recognized certifications to meet DOD 8140 IAT requirements.
• Knowledge of scripting
• Knowledge of AutoCAD
• 10 or more years of DoD and/or Space Operations experience, specifically acquisition and/or operational experience, development of requirements, specifications and proposals; familiar with a variety of acquisition concepts, phases, and procedures; participate in technical studies, and performance reviews; ability to function in a multi-contractor/customer environment, performs a variety of complicated tasks, a wide degree of creativity and latitude is expected; demonstrated leadership and interpersonal skills; and effective written and oral communication skills required
• Familiarity working with or at the Combined Space Operations Center (CSpOC), US Space Command (USSPACECOM), and/or Space Force Field Commands
• A successful candidate will coordinate the delivery of services among different program activities to increase effectiveness and efficiency leadership – proven success in leading high-performance teams in an integrated product development team environment, achieving results through others, and being a strong team player
• Objectivity – Must maintain objectivity to determine proper standards, processes, and procedures that benefits the entire organization
• Creativity – Develop innovative solutions to modernize and improve system proficiencies (i.e. processes, procedures, techniques, tools, etc.)
• Flexibility – Receptive to change/new information and rapidly adapts to new technology, information, changing conditions, or unexpected obstacles
• Analytical Thinking - Exceptional ability to analyze data and utilize it to make sound business decisions
• Conflict management and resolution skills
• Passionate - Possess a passion for researching, defining and enforcing standards, processes and procedures
• Results focused – Ability to organize and manage multiple, and at time competing priorities
• Communication Skills – Demonstrate communication skills necessary to interpret policies in situations requiring persuasion and prepare and present presentations
• Relationship building skills – Ability to work within a dynamic team setting and provide role-model leadership
• Customer service – Superior customer service skills to both internal and external customers

Clearance:

• Active TS/SCI

Compensation:

• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically between $140,000-$190,000. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:

• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.