Senior Investment Operations Manager

Claire Myers Consulting
  • Leawood, Kansas
    30+ days ago

    Job Description

    Location: Leawood, KS

    Compensation: $85,000-90,000 + incentive compensation + full benefits


    Overview:


    Our client is a growing boutique wealth management firm focused on delivering comprehensive, relationship-driven financial planning. They are seeking an Investment Operations Manager to lead and enhance the execution, structure, and consistency of their investment operations.


    This role is central to ensuring the investment side of the business runs efficiently, accurately, and at a high standard. It is best suited for someone who takes ownership, builds systems, and ensures both client experience and internal processes operate seamlessly.


    You will work closely with advisors and team members to manage workflows, facilitate execution, and continuously improve how investment operations are delivered across the firm.



    Key Responsibilities:


    Investment Operations Leadership:


    •  Own and manage the day-to-day execution of investment operations across the firm 
    •  Oversee account onboarding, asset movement, trading, and ongoing account maintenance 
    •  Create, implement, and refine processes to improve efficiency, scalability, and consistency 
    •  Identify workflow gaps and proactively implement solutions 
    •  Ensure all investment-related activities align with firm standards and compliance requirements 


    Client & Advisor Support:


    •  Partner closely with advisors to execute investment strategies and client service needs 
    •  Oversee client onboarding to ensure a smooth, high-quality experience 
    •  Prepare investment-related materials for client meetings 
    •  Act as a point of escalation for complex operational or client service issues 
    •  Ensure timely and accurate handling of client requests related to investments 


    Execution & Trading:


    •  Execute trades across portfolios (mutual funds, ETFs, individual securities, alternatives) 
    •  Ensure all trades are accurate, timely, and aligned with client portfolios and firm strategy 
    •  Monitor asset transfers and ensure completion 
    •  Maintain high standards for reconciliation, documentation, and operational accuracy 


    Systems, Process & Data Management:


    •  Maintain and optimize systems such as NetX360, Envestnet, and other investment platforms 
    •  Ensure accuracy of client data, account records, and documentation 
    •  Develop and standardize workflows to support scalability 
    •  Partner with leadership on reporting, dashboards, and operational metrics 


    Team Collaboration & Accountability:


    •  Collaborate across advisors, operations, and administrative teams 
    •  Drive accountability around deadlines, deliverables, and workflows 
    •  Support training and development of team members 
    •  Contribute to the overall growth and direction of the firm 



    Qualifications:


    Required:


    •  Bachelor’s degree 
    •  5+ years of investment operations or related experience 
    •  Series 7 and 66 (or 63/65 equivalent) 
    •  Strong understanding of trading, account management, and investment operations 
    •  Proven ability to manage multiple priorities with high accuracy 
    •  Strong problem-solving and decision-making skills 
    •  Clear and professional communication 
    •  High level of ownership and ability to operate independently 
    •  Strong attention to detail and commitment to quality 


    Preferred:


    •  APMA designation (or willingness to obtain) 
    •  Experience with Envestnet, Morningstar Advisor Workstation, and CRM systems 
    •  Experience improving or building operational processes 
    •  Familiarity with Microsoft Office and Google Suite 


    Compensation & Benefits:


    •  Competitive base salary + incentive compensation 
    •  Health, dental, and vision insurance 
    •  401(k) with employer match 
    •  Disability insurance 
    •  Paid time off + loyalty program 
    •  Maternity and paternity leave 
    •  Paid industry conferences, licensing support, and continuing education 
    •  Team events and outings



    Numbers & Facts

    LocationLeawood, Kansas

    Skills

    • Communication Skillsunmatched
    • Compensation and Benefitsunmatched
    • Computer Workstationsunmatched
    • Conferencesunmatched
    • Continuous Improvementunmatched
    • Customer Experienceunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Support/Serviceunmatched
    • Customer/Client Researchunmatched
    • Data Managementunmatched
    • Data Processingunmatched
    • Data Qualityunmatched
    • Detail Orientedunmatched
    • Documentationunmatched
    • Documentation Standardsunmatched
    • Financial Planningunmatched
    • Investment Managementunmatched
    • Investment Servicesunmatched
    • Investment Strategyunmatched
    • Leadershipunmatched
    • Licensingunmatched
    • Metricsunmatched
    • Microsoft Officeunmatched
    • Multitaskingunmatched
    • Mutual Fundsunmatched
    • Onboardingunmatched
    • Operational Improvementunmatched
    • Operations Managementunmatched
    • Operations Processesunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched
    • Process Managementunmatched
    • Reconciliationunmatched
    • Regulatory Complianceunmatched
    • Reporting Dashboardsunmatched
    • Sales Managementunmatched
    • Securitiesunmatched
    • Series 7unmatched
    • Staff Developmentunmatched
    • Standards Developmentunmatched
    • Systems Maintenanceunmatched
    • Time Managementunmatched
    • Training/Teachingunmatched
    • Wealth Managementunmatched
    • Workflow Analysisunmatched

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