Senior IT Business Analyst

Work Schedule: 5 Days Onsite in Blue Bell, PA

Job Summary

• The Analyst, IT Business focuses on innovative business applications projects and serves as a liaison between BrightView business units, IT, and third-party vendors. Guided by input from subject matter experts from the business, this role helps to implement and support technological solutions aimed at improving business outcomes. The Business Analyst gathers requirements, manages projects and work streams of varying sizes, supports deployed solutions, manages solution-related data and analytics, and consults on potential future solutions.

Duties and Responsibilities:

• Build an understanding of business processes, project objectives and system requirements by partnering with business stakeholders and interviewing subject matter experts.
• Document system requirements with cases, flow charts, functional diagrams, and narratives.
• Guide system design using requirements documentation as a foundation for effective collaboration with project managers, fellow business analysts, and developers.
• Communicate technical concepts clearly with non-technical personnel across the organization.
• Facilitate IT and User Acceptance Testing of completed solutions.
• Ensure project deadlines and customer expectations are met by organizing assignments, setting priorities, providing status updates, and escalating to management when necessary.
• Work independently or in teams, depending on project needs.
• Recommend system and business process changes that improve business outcomes.
• Adhere to IT General Controls including Change Management.
• Support day-to-day production activities in a complex technical environment consisting of off-the-shelf applications, custom applications, SaaS applications, SQL databases, and integrations.

Education and Experience:

• A Bachelor’s Degree in a business or technical field.
• Minimum of 5 years’ experience in eliciting and documenting business system requirements, facilitating testing, and IT project delivery, preferably in construction or another service industry.
• Experience with Workday required.
• Position requires application-specific experience related to their assigned business areas, ensuring familiarity with relevant systems and tools to effectively analyze and support business processes.
• A thorough understanding of the SDLC, including waterfall and iterative application development methodologies (e.g., Agile) as well as project management fundamentals.
• Strong business acumen, technical knowledge, and proven record of success within a rapidly growing, fast-paced environment.
• An aptitude for and an interest in building technical skills in areas such as business intelligence reporting & dashboarding, SQL scripting, and application configuration.
• Familiarity with one or more ERP systems (e.g., Oracle JD Edwards EnterpriseOne, SAP, MS Dynamics, etc.) and one or more business intelligence platforms (e.g., Power BI, Tableau or similar).
• Meticulous attention to detail with an appreciation for the relationships among process, data, and business outcomes.
• A solid understanding of data management, data governance, data quality and information security.
• The ability to develop, foster and support strong partnerships with business stakeholders.
• The ability to effectively communicate and drive cross-functional change with a sense of urgency.
• Excellent analytical, planning, problem solving and organizational skills.
• Proficiency in Microsoft Excel, Visio, SQL.
• Familiarity with any of the following functionality is a plus: Customer Relationship Management, Human Resources Management, Time Capture / Payroll.

Physical Demands/Requirements:

• Constant operation of a computer and other office equipment, such as a laptop, a cell phone, and printers/copiers.
• Position is sedentary; must be able to remain in a stationary position for a majority of time
• Operates in an office environment and requires in-person presence
• Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur

Work Environment:

• Work is conducted in a professional office environment, with a collaborative and dynamic team setting and requires in-person presence

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.