Job Description
Senior IT Business Analyst Job Overview
The Senior IT Business Analyst is responsible for analyzing business needs and supporting the planning, design, and implementation of new or enhanced systems. This role serves as the primary subject matter expert for our online, self-service portal, providing guidance to the application development team, and third-party vendors. The position also supports production activities, enhancements, and testing.
Senior IT Business Analyst Core Responsibilities
- Ensure application functionality, requirements, and industry standards are accurately defined and implemented.
- Serve as the primary subject matter expert for program operations.
- Coordinate self-service portal maintenance and support activities, representing agency interests.
- Develop detailed business requirements and system documentation.
- Assist CCS with creating self-service portal user training materials, including screenshots and guidance.
- Develop and execute test plans; support user acceptance testing and data preparation.
- Participate in self-service portal enhancement projects through the full project lifecycle, from definition through evaluation.
- Build collaborative partnerships with internal teams and external vendors to ensure timely and successful deliverables.
- Fulfill data requests as needed.
- Experience managing IT projects and writing business requirements.
- Strong self-starter who can work independently.
- Excellent written and verbal communication skills.
- Ability to communicate effectively with CCS and Legal staff.
- Strong command of English grammar, punctuation, and writing conventions.
- Ability to quickly understand and translate stakeholder needs.
- Receptive to direction, feedback, and editing.
- Logical, analytical, and detail-oriented.
- Proficiency with Microsoft Office, Balsamiq, Azure DevOps, and SQL scripting.
- Ability to receive and understand information through oral communication.
- Clear, effective verbal communication.
- Ability to hear and understand normal conversation levels.
- Close visual acuity for data analysis, transcription, computer work, reading, and visual inspection.
- Ability to review, categorize, prioritize, and analyze data using discretion and judgment.
- Ability to apply evaluative reasoning in situations requiring subjective analysis.
- Bachelor degree in a related field with 10+ years of relevant experience.
#MCB
Numbers & Facts
| Location | Atlanta, GA |
| Job Type | Contractor |
| Industry | Staffing/Employment Agencies |
| Salary | $60.92 Per Hour |
| Company Size | 20 to 49 employees |
| Year Founded | 2009 |
| Website | http://www.resolution-tech.com |
Benefits
Paid Sick Days, Parking, 401K, Stock Options, Employee Events, Work From Home, Life Insurance, On Site Cafeteria
About Company
Resolution Technologies is a leader in staffing and consulting. We help clients find top talent to help them meet their key business objectives while positively impacting their bottom line.
Here at Resolution Technologies, we understand that serving our clients and consultants is what matters most and promise to never lose sight of that! We take the time to understand your individual needs through face-to-face interaction and strive to always make sure your objectives are met. Resolution Technologies is a full-service Professional Staffing and Executive Search Firm specializing in Technology, Finance & Accounting, Manufacturing Ops, Human Resources, and Marketing/Sales offering flexible solutions for our clients ranging from contract, contract-to-perm, and direct perm placements. Whatever your needs are, we promise to provide unrivaled quality and service.
Skills
- Acceptance Testingunmatched
- Analysis Skillsunmatched
- Business Analysisunmatched
- Business Developmentunmatched
- Certified Coding Specialist (CCS)unmatched
- Communication Skillsunmatched
- Data Analysisunmatched
- Data Visualizationunmatched
- DevOpsunmatched
- Documentationunmatched
- Editingunmatched
- English Languageunmatched
- Establish Prioritiesunmatched
- Industry Standardsunmatched
- Information Technology & Information Systemsunmatched
- Legalunmatched
- Management of Information Systems/Technology (MIS)unmatched
- Microsoft Officeunmatched
- Microsoft Windows Azureunmatched
- Needs Assessmentunmatched
- Online Customer Supportunmatched
- Online Trainingunmatched
- People Managementunmatched
- Presentation/Verbal Skillsunmatched
- Production Supportunmatched
- Project Lifecycleunmatched
- Project/Program Managementunmatched
- Requirements Managementunmatched
- SQL (Structured Query Language)unmatched
- Scripting (Scripting Languages)unmatched
- Software Developmentunmatched
- Standards Developmentunmatched
- Team Playerunmatched
- Test Dataunmatched
- Test Plan/Scheduleunmatched
- Testingunmatched
- Time Managementunmatched
- Writing Skillsunmatched
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