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Senior IT Infrastructure Engineer / IT Generalist

Jobot

Virginia Beach, VA

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JOB DETAILS
SALARY
$75,000–$90,000 Per Year
SKILLS
Access Control, Avaya Software, Best Practices, Business Continuity Planning (BCP), CCNA - Cisco Certified Network Associate, Cisco Network Systems, Cloud Computing, Communication Skills, Copying Machines, Corporate Governance, Customer Experience, Customer Relations, Customer Support/Service, Dell Computers, Disaster Recovery, Document Scanners, Documentation, Enterprise Protection, Government Organizations, Health Insurance, Hewlett-Packard Product Family, Identify Issues, Identity Data Management, Information Systems/Technology IS/IT Administration, Information Technology & Information Systems, Internet Security, Leadership, Legal, Mentoring, Microsoft Product Family, Microsoft Windows Azure, Network Administration/Management, Network Integration, Network Systems, Operational Strategy, Performance Management, Peripheral Hardware, Physical Security, Printers, Problem Solving Skills, Project Planning, Replication and Remote Mirroring, Server Hardware, System Integration (SI), System Migration, Systems Administration/Management, Team Building, Team Player, Technical Leadership, Technical Support, Technical Writing, Unified Communications, VoIP (Voice over IP)
LOCATION
Virginia Beach, VA
POSTED
Today
This Jobot Job is hosted by: Merwan Zattam
Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.
Salary: $75,000 - $90,000 per year

A bit about us:

Our client is an established technology services provider with more than 20 years of experience delivering end-to-end IT infrastructure, networking, cloud, cybersecurity, and physical security solutions to both commercial and government organizations. The company is recognized for building long-term client partnerships through exceptional service, technical expertise, and reliable, scalable technology solutions.

The organization fosters a collaborative, customer-focused culture where employees are empowered to take ownership, solve complex technical challenges, and contribute to the continued growth of both the business and its clients.

The company is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other status protected by applicable law.

This organization maintains full compliance with all applicable Virginia Department of Criminal Justice Services (DCJS) regulations and licensing requirements and holds a Virginia Class A Contractor license through the Department of Professional and Occupational Regulation (DPOR), reflecting the highest level of contractor classification.

Why join us?

Benefits
  • Health Insurance: 100% Employer paid medical, dental, and vision coverage.

Spouse/Family additional.
  • Paid Time OT: Includes vacation, holidays, and personal time
  • Retirement Plan: 401(k) with 4% company contribution


Job Details

Senior IT Infrastructure Engineer / IT Generalist
Overview
We are seeking a highly skilled Senior IT Infrastructure Engineer / IT Generalist with extensive hands-on experience across networking, servers, cloud platforms, cybersecurity, and enterprise infrastructure. This role is ideal for a technical leader who thrives in complex environments, works independently, solves challenging problems, and delivers an exceptional customer experience.
The successful candidate will serve as a senior technical resource, escalation point, project lead, and mentor while supporting diverse IT environments and driving infrastructure excellence.
Key Responsibilities
  • Design, implement, configure, and troubleshoot complex IT infrastructure with minimal supervision.
  • Serve as the highest level of technical escalation for networking, server, cloud, and security-related issues.
  • Lead infrastructure deployments, upgrades, migrations, and technology refresh projects.
  • Administer, optimize, and support Microsoft 365 and Microsoft Azure environments.
  • Install, configure, maintain, and troubleshoot both physical and virtual server environments.
  • Deliver outstanding customer service during both remote and onsite engagements.
  • Mentor and develop Tier 1 and Tier 2 engineers while promoting technical best practices.
  • Maintain thorough technical documentation and communicate effectively with clients and internal teams.
  • Identify opportunities to improve infrastructure performance, security, and operational efficiency.

Technical Qualifications
Enterprise Networking
  • Expert-level experience configuring and troubleshooting enterprise networking environments.
  • Hands-on expertise with Cisco, Meraki, Dell, Aruba, HP ProCurve, Ubiquiti, and comparable networking platforms.
  • Strong knowledge of:

o VLANs
o Routing and Switching
o VPN Technologies
o Firewall Configuration
o Network Segmentation
o TCP/IP and DNS
o Wireless Networking
o Network Security

Servers & Virtualization
  • Deployment, administration, and troubleshooting of enterprise server hardware.
  • Extensive experience with:

o VMware ESXi
o Microsoft Hyper-V
  • Experience supporting enterprise storage platforms including Synology, Dell EMC, or similar.
  • Strong understanding of backup solutions, disaster recovery, replication, and business continuity planning.

Microsoft Cloud & Azure
  • Advanced administration of Microsoft 365, including:

o Exchange Online
o SharePoint Online
o Microsoft Teams
o Intune
o Microsoft Entra ID (Azure AD)
  • Experience designing, deploying, and supporting Azure infrastructure, including:

o Virtual Networks
o Virtual Machines
o Identity & Access Management
o Azure Security
  • Ability to independently architect, implement, and troubleshoot cloud environments.

Security & Physical Access Control
  • Experience implementing and supporting enterprise security and access control solutions, including:

o Paxton Net2
o ProdataKey
o Turing
o Milestone
o Axis
o Hikvision
o Similar enterprise platforms
  • Knowledge of complete security system deployments, including controllers, cameras, cabling, networking, and system integration.

Printers & Peripheral Devices
  • Strong troubleshooting skills for enterprise printers, scanners, copiers, and related peripherals.
  • Ability to diagnose both hardware and software issues, including internal component failures and connectivity problems.

Unified Communications & VoIP
  • Experience administering Avaya Cloud Office, including:

o User provisioning
o Call routing
o Auto attendants
o System optimization
  • Strong knowledge of Avaya IP Office, including:

o SIP Trunking
o Extensions
o Hunt Groups
o On-premises integrations
  • Experience troubleshooting VoIP performance issues including latency, jitter, packet loss, and Quality of

Service (QoS).
  • Experience migrating legacy phone systems to cloud-based communications platforms with minimal business disruption.

Qualifications
  • 10+ years of hands-on IT infrastructure and systems administration experience.
  • Proven ability to independently troubleshoot and resolve complex technical issues.
  • Strong experience leading technical projects from planning through implementation.
  • Excellent customer-facing communication and documentation skills.
  • Experience supporting multiple client environments; Managed Service Provider (MSP) experience is strongly preferred.
  • Demonstrated ability to mentor junior engineers and lead by example.

Preferred Certifications
  • Microsoft Certified: Azure Solutions Architect Expert
  • Microsoft 365 Certified: Enterprise Administrator Expert
  • Cisco Certified Network Associate (CCNA) or equivalent networking certification

Why Join This Opportunity?
  • High level of autonomy and technical ownership.
  • Exposure to diverse enterprise technologies and modern infrastructure.
  • Opportunity to lead complex projects and influence technical standards.
  • Significant impact on both customer success and team development.
  • Collaborative environment focused on continuous learning and professional growth.


Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

About the Company

J

Jobot

Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.

Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection.  As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).

Ready to find a good job? Create your profile today at Jobot.com 🤖

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2018
WEBSITE
http://www.jobot.com

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