Senior IT Project Manager, Commercial Services (Salesforce)

WD-40 Company
  • CA
  • Remote
    1 day ago

    Job Description

    Overview

    Remote - US

    The position does not offer visa sponsorship

    Position Overview

    Ready to help shape how WD-40 sells and serves customers around the world? We''re seeking a collaborative, results-driven Senior IT Project Manager to lead high-visibility Commercial Services initiatives - including our Salesforce Sales Cloud and Marketing Cloud platforms - that directly power our global growth strategy. You''ll partner with sales, marketing, and customer-facing leaders across the organization to turn strategy into action, with a direct hand in projects the business is counting on right now.

    This isn''t a maintain-the-status-quo role. You''ll inherit an active backlog and real momentum, with the latitude to shape how the work gets done going forward. As our Salesforce platform continues expanding globally, you''ll gain exposure to teams and markets well beyond the U.S., and you''ll have the opportunity to mentor rising project management talent while helping strengthen and evolve WD-40''s Project & Portfolio Management practices within our Global Center of Excellence.

    The ideal candidate is a trusted advisor and driver of outcomes who can translate complex technical detail into plain language for fast-moving, high-energy business stakeholders - and who thrives on turning ambiguity into a clear, actionable plan.

    This role offers the flexibility to work fully remote from anywhere in the U.S., or hybrid a couple days a week if you''re based in the San Diego area.

    Responsibilities

    • Lead medium to long-term, complex Salesforce enterprise initiatives from planning through delivery, ensuring work is aligned to organizational priorities, business outcomes, and approved project management delivery methods.
    • Partner with business and functional stakeholders to identify, elicit, analyze, and document business, project, and process requirements, then plan and define projects - including outcomes, critical success pathways, timelines, budget assumptions, dependencies, risks, costs, and benefits - to establish a clear, actionable delivery path.
    • Owns, manages, and prioritizes a product backlog using agile and project management methodologies to ensure the highest-value work is clearly defined, sequenced, and delivered.
    • Identify opportunities for innovation, process improvement, operational efficiency, data-driven insights, and business partnership. Develop proposals and recommendations to gain stakeholder alignment and approval.
    • Lead adoption and change management planning, including stakeholder readiness, communication, training, support needs, and user experience considerations to enable successful implementation and sustained business adoption.
    • Manage vendor and third-party performance expectations, deliverables, and service-level outcomes to ensure external partners support project objectives, quality standards, and business needs.

    Qualifications

    • 7+ years Scrum Master or Project Manager experience
    • 5+ years global Salesforce implementation experience
    • Experience with Azure DevOps preferred
    • Business analyst skills
    • Preferred certifications: Scrum Master, PMP

    About Us

    Our "Why"

    At WD-40 Company, we believe that purpose-driven, passionate people guided by our values create amazing outcomes. Our "why" is refreshingly simple - we exist to create positive lasting memories in everything we do.

    Why You Should Apply

    • A strong values-aligned organization where contributions are acknowledged and rewarded, and where 91% of our employees experience a sense of belonging.
    • A learning-based culture where 77% of our team believe they can achieve their career objectives.
    • Over 95% employee engagement as of our most recent global employee survey.
    • 91% of our people actively recommend WD-40 Company as a great place to work

    Do You Align With Our Values?

    Please, only consider employment with WD-40 Company if you feel as strongly about our values as we do: We live, breathe, and play by our values every day.

    Thank you for considering WD-40 Company in your career search!

    #PositiveLastingMemories

    #LI-MH1

    Numbers & Facts

    LocationCA (
    Remote
    )

    Skills

    • Agile Programming Methodologiesunmatched
    • Backlog Prioritizationunmatched
    • Budgetingunmatched
    • Business Analysisunmatched
    • Certified ScrumMasterunmatched
    • Change Managementunmatched
    • Cloud Computingunmatched
    • Customer Relationsunmatched
    • DevOpsunmatched
    • Information Technology & Information Systemsunmatched
    • Marketingunmatched
    • Mentoringunmatched
    • Microsoft Windows Azureunmatched
    • Operational Improvementunmatched
    • Operational Strategyunmatched
    • Partner Salesunmatched
    • Process Improvementunmatched
    • Product Backlogunmatched
    • Project Management Professional (PMP)unmatched
    • Project Portfolio Management (PPM)unmatched
    • Project/Program Managementunmatched
    • Proposal Developmentunmatched
    • Quality Metricsunmatched
    • Salesunmatched
    • Salesforce.comunmatched
    • ScrumMasterunmatched
    • Service Deliveryunmatched
    • Talent Managementunmatched
    • Team Playerunmatched
    • User Interface/Experience (UI/UX)unmatched
    • Vendor/Supplier Managementunmatched

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