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Skills
- Budget Managementunmatched
- Card Processingunmatched
- Communication Skillsunmatched
- Customer Relationsunmatched
- Data Collectionunmatched
- Information Technology & Information Systemsunmatched
- Interpersonal Skillsunmatched
- Leadershipunmatched
- Management of Information Systems/Technology (MIS)unmatched
- Multitaskingunmatched
- Operational Improvementunmatched
- Operational Strategyunmatched
- Payment Processingunmatched
- Performance Managementunmatched
- Project Management Certificationunmatched
- Project Management Professional (PMP)unmatched
- Project Management Softwareunmatched
- Project Scheduleunmatched
- Project Trackingunmatched
- Project/Program Managementunmatched
- Public Transportunmatched
- Supplier Relationship Management (SRM)unmatched
- Team Playerunmatched
- Time Managementunmatched
- Vendor/Supplier Managementunmatched
- Vendor/Supplier Relationsunmatched
Description
IT Project Manager Public Transit Systems (Contract Role)
Overview
A large metropolitan public transit agency is seeking an experienced IT Project Manager to lead multiple initiatives focused on enhancing a recently implemented fare collection system across bus and light rail services.
This role will oversee a combination of short-term operational improvements and strategic enhancement projects, with a focus on improving system performance, expanding payment capabilities, strengthening data reporting, and elevating the overall rider experience.
The IT Project Manager will work within a multi-agency environment, coordinating across internal teams, external partners, and regional stakeholdersrequiring strong communication and collaboration skills.
Key Responsibilities
Minimum Qualifications
Preferred Qualifications
Engagement Details
Ideal Candidate Profile
The ideal candidate is a results-driven IT Project Manager who thrives in complex, multi-stakeholder environments. This individual will bring a balance of technical project leadership, strategic thinking, and strong interpersonal skills to successfully deliver high-impact transit technology initiatives.
Overview
A large metropolitan public transit agency is seeking an experienced IT Project Manager to lead multiple initiatives focused on enhancing a recently implemented fare collection system across bus and light rail services.
This role will oversee a combination of short-term operational improvements and strategic enhancement projects, with a focus on improving system performance, expanding payment capabilities, strengthening data reporting, and elevating the overall rider experience.
The IT Project Manager will work within a multi-agency environment, coordinating across internal teams, external partners, and regional stakeholdersrequiring strong communication and collaboration skills.
Key Responsibilities
- Lead and manage multiple IT projects related to fare collection system enhancements
- Oversee both operational issue remediation efforts and larger-scale system improvements
- Drive initiatives related to:
- Payment system enhancements and additional payment options
- Data collection, reporting, and analytics improvements
- Customer-facing improvements to enhance rider experience
- Coordinate effectively across multiple organizations and stakeholders
- Ensure projects are delivered on time, within scope, and within budget
- Manage vendor relationships and hold partners accountable for deliverables
- Utilize project management tools to track progress, risks, and milestones
- Provide clear, consistent communication to leadership and stakeholders
Minimum Qualifications
- Minimum 5 years of experience serving as the lead or sole IT Project Manager
- Proven experience managing projects with budgets of $5M or greater
- Strong background in software implementation projects
- Demonstrated ability to deliver projects on schedule
- Experience with vendor management and coordination
- Proficiency with project management tools and methodologies
- Excellent communication and stakeholder management skills
Preferred Qualifications
- PMP (Project Management Professional) Certification
- Experience with payment systems, particularly payment card processing
- Prior experience managing IT projects in a public transit environment
Engagement Details
- Duration: Minimum of 12 months
- Location: Hybrid (must be based in the Greater Phoenix area)
- Anticipated Start Date: July 1, 2026
Ideal Candidate Profile
The ideal candidate is a results-driven IT Project Manager who thrives in complex, multi-stakeholder environments. This individual will bring a balance of technical project leadership, strategic thinking, and strong interpersonal skills to successfully deliver high-impact transit technology initiatives.
Numbers & Facts
| Location | Phoenix, AZ |
| Industry | Staffing/Employment Agencies |
| Company Size | 500 to 999 employees |
| Year Founded | 2006 |
About Company
The Intersect Group is a different and better business partner. We create unparalleled value for our clients by combining industry-leading Consulting capabilities with comprehensive Staffing and recruitment services. Clients trust us to deliver results based on our deep expertise and proven resources within finance, accounting, and information technology. Through our flexible delivery approach, you get the right solution, at the right time to accelerate your success and achieve all of your mission-critical objectives.