Job Description
Job title : Senior IT Support Analyst SCCM / VDI / AirWatch
Location: Mechanicsburg, PA
Duration : 8+ Months Contract
Type : Contract
***Position is onsite with opportunity to work remotely based on business
Needs / supervision discretion.***
***Interviews will be conducted in person on site at 1920 Technology Parkway,
Mechanicsburg, PA 17050.***
Purpose:
Location: Mechanicsburg, PA
Duration : 8+ Months Contract
Type : Contract
***Position is onsite with opportunity to work remotely based on business
Needs / supervision discretion.***
***Interviews will be conducted in person on site at 1920 Technology Parkway,
Mechanicsburg, PA 17050.***
Purpose:
- This position serves as a 3rd level Support Analyst and provides support for PSDC SCCM, Airwatch, VDI, and Inmate environments.
- Troubleshoots and assists with hardware and software support escalations. Works with IT Support staff and End Users as needed. Provide instruction for processes and problem resolution.
- Assist and supports SCCM deployments, packaging applications, and other SCCM tasks. Maintains Operating System Deployment (OSD) task sequences and relative packages. Supports the Airwatch console environment with managing assets and objects.
- Supports the VDI (Virtual Desktop Infrastructure) with daily tasks like session support and connectivity troubleshooting. Supports the DOC Inmate environment with general troubleshooting, image testing, and customizations.
- Reviews and recommends hardware and software purchases and system integration/installation. Works with users to determine needs and specify IT requirements. Assesses capabilities of current computer resources for migration to a new computing environment by performing interoperability tests on operating system, network, and application software.
- Participates in the review, evaluation, and reporting of the capabilities and limitations of industry technologies relative to the open systems environment. These include, analyzing security services and directory services. Develops and/or contributes in the development of information technology systems by testing and evaluating beta products and applications associated with institutional and agency applications.
Numbers & Facts
| Location | Mechanicsburg, PA |
| Industry | Computer/IT Services |
| Company Size | 20 to 49 employees |
| Year Founded | 2002 |
| Website | http://crescensinc.com/ |
About Company
Crescens Inc. is an industry leader in providing IT staffing services and tailored workforce solutions to meet the demanding expectations and distinctive needs of clients across the United States and Canada. We have grown tremendously in the past years and have been applauded by our clients for the quality of workforce and the quick turnaround time. We have evolved from good service to great service and all management plans are geared towards quality.
Our vision is to be the best in Talent Acquisition and strive for excellence consistently by focusing on four performance dimensions; Quality, Efficiency, Cost and Risk. A satisfied client and candidate are the backbone to our continued success. Headquartered in New Jersey, we are a team with unique expertise to deliver exceptional results to our clients by setting benchmarks and establishing best practices.
Skills
- 3rd Level Supportunmatched
- Analysis Skillsunmatched
- Asset Managementunmatched
- Beta Test/Releaseunmatched
- Computer Systemsunmatched
- Desktop Virtualizationunmatched
- Hardware Administrationunmatched
- Help Deskunmatched
- IT Requirementsunmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Interoperability Testingunmatched
- Needs Assessmentunmatched
- Network Softwareunmatched
- Operating Systemsunmatched
- Problem Solving Skillsunmatched
- Product Testingunmatched
- Requirements Managementunmatched
- Security Analysisunmatched
- Software Administrationunmatched
- System Center Configuration Manager (SCCM)unmatched
- System Integration (SI)unmatched
- System Testunmatched
- Systems Administration/Managementunmatched
- Systems Maintenanceunmatched
- Technical Supportunmatched
- Testingunmatched
- Training/Teachingunmatched
- Work From Homeunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder