Sign upLog in

Senior IT Support Technician

Quinn Company

City of Industry, California

Apply
JOB DETAILS
SALARY
$29–$34.44 Per Hour
JOB TYPE
Full-time
SKILLS
Affirmative Action, Automation, Communication Skills, Continuous Improvement, Customer Relations, Customer Support/Service, Data Analysis, Desktop Administration, Documentation, Hardware Administration, Identify Issues, Information Technology & Information Systems, Knowledge Base, Leadership, Leading Edge Technology, Lift/Move 50 Pounds, Microsoft Active Directory, Microsoft Certifications, Microsoft Product Family, Microsoft Windows Operating System, Mobile Devices, On Site Support, Operational Improvement, Operational Support, Process Improvement, Regulations, Reporting Skills, Scripting (Scripting Languages), Software Administration, Standard Operating Procedures (SOP), Statutory Laws, Systems Analysis, Team Player, Technical Support, Telecommunications, Trend Analysis, User Interface/Experience (UI/UX), Willing to Travel, Windows PowerShell
LOCATION
City of Industry, California
POSTED
15 days ago

Overview

:

Senior IT Support Technician - City of Industry

 

Quinn Company is seeking a Senior IT Support Technician to provide advanced technical support across our organization. This role supports a modern Microsoft environment and plays a key role in improving IT operations, enhancing user experience, and driving efficiency through technology and automation.

 

This is a hands-on, customer-facing role requiring strong troubleshooting skills, technical expertise, and the ability to work independently.

Wages

:

Starting wage for the Senior IT Support Technician will depend on experience and education. $29.10 - $34.44

Responsibilities

:

Location: City of Industry, CA

Pay Range: $29.00 – $34.44 per hour
Fully onsite 

Key Responsibilities

  • Provide advanced support for hardware, software, and network-related issues across multiple locations
  • Install, configure, deploy, and troubleshoot PCs, mobile devices, and telecom systems
  • Manage users and devices in a hybrid Active Directory / Microsoft 365 environment
  • Support endpoint management using Microsoft Intune and Windows Autopilot
  • Analyze data and system logs to identify issues and trends; generate reports for leadership
  • Assist with application deployment, scripting (PowerShell/batch), and automation efforts
  • Support and triage IT tickets, providing Tier III level support when needed
  • Maintain documentation, SOPs, and knowledge base articles
  • Partner with leadership to identify recurring issues and improve workflows
  • Serve as an IT point of contact at assigned locations and provide onsite support as needed
  • Participate in IT infrastructure and network-related projects

Additional Requirements

  • Must be open to travel (approximately 20–30%), including occasional overnight travel
  • Ability to work independently with minimal supervision

Preferred

  • Microsoft certifications (e.g., MD-102, MS-900, AZ-900) or equivalent experience
  • Bachelor’s degree in Information Technology or related field

Physical Requirements

  • Ability to lift up to 50 lbs. occasionally
  • Ability to sit, stand, walk, and perform physical activities as needed in support roles

Why Quinn Company?

Join a team that values innovation, teamwork, and customer service while working with cutting-edge Microsoft technologies. At Quinn, you’ll play a vital role in supporting operations across multiple locations and helping drive continuous improvement in IT services.

 

Apply today to join a team focused on innovation, service, and continuous improvement.

Qualifications

:
  • 4+ years of related IT support experience
  • Strong Microsoft environment knowledge (M365, AD, Intune)
  • Strong troubleshooting and communication skills
  • College or university program certificate; or four years related experience/training; or equivalent combination of education and experience

 

 

Quinn is an Equal Opportunity Employer M/F/V/DV

Quinn Group, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status. Quinn Group, Inc. has established an Affirmative Action Plan to promote the employment and advancement of members of those covered groups identified by statute and regulations, including minorities, women, qualified disabled individuals and all Veterans and disabled Veterans  

#LI-Onsite

 

About the Company

Q

Quinn Company

Resume Resources

Free Resume TemplatesFree Resume Builder