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AI Jobs in Palo Alto, CA

Senior IT Systems Engineer

CoreTechs
  • Palo Alto, CA
  • Remote
  • $130,000–$140,000 Per Year
  • Quick Apply
16 days ago

Job Description

Senior IT Systems Engineer
Location: Remote (U.S.)
  • Employment Type: Full-Time
  • Reports to: Director of IT
 
ABOUT THE COMPANY:
  • We are a leading observability software company that helps enterprise organizations monitor, optimize, and manage complex hybrid and cloud environments. The platform provides deep visibility across infrastructure, applications, networks, cloud services, and AI workloads, enabling IT and engineering teams to quickly identify root causes, improve system performance, and maintain operational resilience. Serving large enterprise customers worldwide, the company is committed to innovation, automation, and delivering scalable solutions for modern IT operations
 
ABOUT THE ROLE:
  • As a Senior IT Systems Engineer, you'll take ownership of the company's corporate IT environment, ensuring reliable, secure, and scalable operations across endpoints, identity, networking, SaaS applications, and cloud services. This is a highly autonomous, hands-on role where you'll build automation, develop IT processes, improve service management, and collaborate with engineering, security, and business teams to continuously enhance the organization's IT infrastructure
 
KEY RESPONSIBILITIES:
  • Own and drive IT initiatives from planning through implementation with minimal supervision
  • Lead IT service management, including incident, change, problem, and access management using ITIL best practices
  • Develop and maintain runbooks, SOPs, documentation, and network diagrams
  • Administer identity and access management through Okta, including SAML/OIDC integrations, MFA, SCIM provisioning, and RBAC
  • Design, implement, and troubleshoot networking across LAN/WAN, VPNs, firewalls, DNS, DHCP, VLANs, and hybrid environments
  • Manage Windows, macOS, and Linux endpoints through MDM platforms
  • Administer collaboration platforms such as Google Workspace, Slack, and Zoom
  • Implement endpoint security, access controls, vulnerability remediation, and SaaS governance
  • Partner with internal stakeholders and vendors to deploy scalable IT solutions
  • Participate in and lead the IT on-call rotation for production-adjacent systems
 
QUALIFICATIONS:
  • At least 8–12 years of experience in IT Operations or Systems Engineering within a SaaS or technology company
  • Strong knowledge of ITIL processes and IT service management
  • Advanced networking experience, including TCP/IP, routing, VPNs, firewalls, DNS, DHCP, VLANs, and load balancers
  • Extensive Okta administration experience, including SAML/OIDC, MFA, and SCIM provisioning
  • Experience managing Windows, macOS, and Linux endpoints
  • Working knowledge of public cloud platforms such as GCP, AWS, or Azure
  • Excellent communication skills with experience supporting distributed teams
Preferred Qualifications:
  • Experience with Terraform, Ansible, Puppet, or other Infrastructure-as-Code tools
  • Advanced experience with GCP, AWS, or Azure
  • ITIL Foundation (or higher) certification
  • Cloud certifications (Google, AWS, or Azure)
  • Networking certifications such as CCNA or CCNP
  • Experience supporting SOC 2 or ISO 27001 compliance initiatives
  • Familiarity with observability platforms such as Datadog, Grafana, Prometheus, OpenTelemetry, or similar solutions
 
COMPENSATION & BENEFITS:
  • Base Salary: $130,000–$140,000
  • 15% Annual Performance Bonus
  • Equity/Stock Opportunities
  • Fully Remote (U.S.)
  • Opportunity to work with cutting-edge cloud, infrastructure, and observability technologies in a collaborative engineering-focused environment
 
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
 
req26-00533

Numbers & Facts

LocationPalo Alto, CA (
Remote
)
Salary$130,000–$140,000 Per Year

Skills

  • Access Controlunmatched
  • Administrative Skillsunmatched
  • Amazon Web Services (AWS)unmatched
  • Ansibleunmatched
  • Artificial Intelligence (AI)unmatched
  • Automationunmatched
  • Best Practicesunmatched
  • CCNA - Cisco Certified Network Associateunmatched
  • CCNP - Cisco Certified Network Professionalunmatched
  • Cloud Applicationsunmatched
  • Cloud Computingunmatched
  • Communication Skillsunmatched
  • DHCP (Dynamic Host Configuration Protocol)unmatched
  • DNS (Domain Name System)unmatched
  • Diversityunmatched
  • Documentationunmatched
  • Endpoint Securityunmatched
  • Firewallsunmatched
  • GCP (Good Clinical Practices)unmatched
  • High Tech Industryunmatched
  • Hybrid Cloudunmatched
  • IP (Internet Protocol) Routingunmatched
  • ISO (International Organization for Standardization)unmatched
  • IT Service Management (ITSM)unmatched
  • ITIL (IT Infrastructure Library)unmatched
  • Identity Data Managementunmatched
  • Information Technology & Information Systemsunmatched
  • Linux Operating Systemunmatched
  • Load Balancingunmatched
  • Mac Operating Systemunmatched
  • Manufacturing Data Managementunmatched
  • Microsoft Windows Azureunmatched
  • Microsoft Windows Operating Systemunmatched
  • Network Administration/Managementunmatched
  • On Callunmatched
  • Operations Security (OPSEC)unmatched
  • Performance Managementunmatched
  • Process Developmentunmatched
  • Process Improvementunmatched
  • Production Systemsunmatched
  • Public Cloudunmatched
  • Puppet (Configuration Management)unmatched
  • Root Cause Analysisunmatched
  • Security Assertion Markup Language (SAML)unmatched
  • Slackunmatched
  • Software as a Service (SaaS)unmatched
  • Standard Operating Procedures (SOP)unmatched
  • Systems Administration/Managementunmatched
  • Systems Engineeringunmatched
  • TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
  • Team Playerunmatched
  • Technical Leadershipunmatched
  • VLAN (Virtual Local Area Network)unmatched
  • VPN (Virtual Private Network)unmatched
  • Wide Area Network (WAN)unmatched

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