Rheinmetall 4iG Digital Services R4 is a joint venture between Rheinmetall a globally leading supplier of defence and automotive products and 4iG Hungarys leading IT systems integrator. R4 has been founded end of 2022 with its headquarters in Budapest and the initial mission to provide project- and operations-related IT services to Rheinmetalls local subsidiaries in Hungary and worldwide. Based on business requirements and opportunities R4 plans to progressively expand the scope of its services for internal and external customers alike. In a nutshell R4 is like a start-up with guaranteed success. Equipped with a hands-on mentality it significantly benefits from the support and tremendous growth of both Rheinmetall and 4iG. The designated business and solid setup offer outstanding development potentials for R4 itself but consequently also for all employees because there will be lots of interesting jobs in an international and dynamic work environment.
In order to achieve our common goals we count on you
This is a great opportunity to become one of the first HaloITSM Senior Developers in Hungary HaloITSM is growing exponentially in popularity and is already used by large multinational companies such as Red Bull.
Act as the technical and process authority on HaloITSM engagements with customers.
Translate customer requirements into ITSM process designs including incident problem change service request CMDB SLAs and workflows.
Provide high‑level architectural guidance on how to structure HaloITSM to fit customer needs - modules workflows integrations permissions and reporting.
Lead and support hands‑on implementation work where deeper configuration or development is needed such as custom workflows API integrations scripting and data migration.
Advise customers directly - you will be in the room or on the call with client stakeholders including client leadership rather than only behind a ticket queue.
Operate at the intersection of technical implementation and process consulting going hands‑on wherever a project requires it - this is not a pure development role.
What you will need for successful work
Willingness to learn HaloITSM in depth if not already experienced with it - training support is provided.
Seniorarchitect‑level experience with ITSM tool development - HaloITSM or ServiceNow strongly preferred equivalent experience with other major ITSM platforms e.g. Jira Service Management Ivanti Cherwell will also be considered.
Proven ability to define and design ITSM processes yourself - not just configure a tool to a spec handed to you - covering incidentproblemchange management service catalogs and SLA structures.
Comfortable providing high‑level guidance and making architectural decisions.
Strong communication skills with the ability to work directly with customer stakeholders.
Hands‑on technical ability scripting JavaScript JSON SQL etc. APIintegration work and data migration - able to go deep whenever a project needs it not just strategize.
Nice to have prior experience as an implementation partnerconsultant ITIL V4 or higher certification and German language skills.
What we offer
Take over an important and challenging role with high visibility
Become part of the unique growth stories of Rheinmetall and 4iG which offer outstanding development and career opportunities
Gain insight into the defense and automotive industry
Make use of the broad network with over 40.000 great colleagues at Rheinmetall and 4iG worldwide
Benefit from various professional trainings and events
Enjoy our international and flexible work environment with an official office in Budapest but up to 90 mobile work
What we are happy about
Experience in defense manufacturing company