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Senior Janitorial Manager

ServiceNet

Northampton, MA

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JOB DETAILS
SALARY
$45,000–$50,000 Per Year
SKILLS
Cleaning Equipment, Communication Skills, Cost Control, Customer Support/Service, Dental Insurance, Developmental Disabilities, Driver's License, Equipment Maintenance/Repair, Expense Management, Expense Tracking, Facilities Management, Health Insurance, High School Diploma, Homeless Services, Inventory Management, Leadership, Lift/Move 50 Pounds, Maintain Compliance, Mentoring, Microsoft Office, Needs Assessment, Neurotrauma (Traumatic Brain Injury), Nonprofit, Operations, Operations Management, Order Supplies, Organizational Skills, Performance Reviews, Physical Demands, Problem Solving Skills, Regulations, Resource Management, Retirement Plan, Safety Compliance, Safety Standards, Safety/Work Safety, Sanitation, Staff Training, Team Lead/Manager, Time Management, Training/Teaching, Tuition Fees, Vision Plan
LOCATION
Northampton, MA
POSTED
30+ days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance

Senior Janitorial Manager
Location: Various ServiceNet Buildings
Schedule: Monday-Friday, 4p-12a
Salary Range: $45,000-$50,000 annually



ServiceNet is seeking a dedicated and experienced Senior Janitorial Manager to lead our custodial team in maintaining safe, clean, and welcoming environments across our facilities. This is a hands-on leadership opportunity for someone who thrives on ensuring high standards and supporting a team that plays a critical role in the wellbeing of our clients and staff.


Key Responsibilities
Team Leadership & Supervision
  • Hire, train, schedule, and evaluate custodial staff.
  • Provide ongoing mentorship and support to ensure a motivated and effective team.
  • Assign daily responsibilities and oversee task completion in line with cleanliness and sanitation standards.
  • Foster open communication with staff, respond to feedback, and resolve performance issues.
  • Deliver responsive customer service by addressing special cleaning requests promptly.
Operational Oversight
  • Manage and supervise daily janitorial operations across designated buildings.
  • Conduct regular inspections to ensure cleanliness and safety across all areas.
  • Design and implement efficient cleaning schedules and procedures.
  • Identify and report maintenance needs as they arise.
Inventory & Resource Management
  • Track spending and manage custodial supply inventory.
  • Order and maintain supplies and equipment, ensuring proper storage and usage.
  • Monitor product usage to minimize waste and control costs.
Health & Safety Compliance
  • Ensure compliance with health and safety regulations.
  • Train staff on proper chemical and equipment use, ensuring a safe working environment.
  • Immediately address any safety hazards or concerns.
Qualifications
  • High school diploma or equivalent (certifications in facilities management a plus).
  • Valid driver’s license and a clean Motor Vehicle Record.
  • Minimum 3 years custodial or facilities experience, including at least 1 year in a supervisory role.
  • Strong knowledge of cleaning methods, equipment, and safety standards.
  • Excellent time management, communication, and organizational skills.
  • Comfortable using Microsoft Office and basic office software.
  • Flexibility to work occasional weekends as needed.
Physical Requirements
  • Lift and move up to 50 lbs.
  • Stand, walk, and bend for extended periods.
  • Operate cleaning equipment and perform physically demanding tasks.

Benefits:  
  • Generous PTO (time-off) package. 
  • Comprehensive health and dental insurance plans. 
  • Life insurance and long-term disability insurance.  
  • 403(b) retirement plan. 
  • Tuition remission for eligible classes. 
  • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance. 
  • Opportunities for career development and advancement. 
  • And much more 
 
About ServiceNet 
ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.   
 
Learn more about ServiceNet
https://www.servicenet.org/


ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.  

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ServiceNet

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