ServiceNet is seeking a dedicated and experienced Senior Janitorial Manager to lead our custodial team in maintaining safe, clean, and welcoming environments across our facilities. This is a hands-on leadership opportunity for someone who thrives on ensuring high standards and supporting a team that plays a critical role in the wellbeing of our clients and staff.
Key Responsibilities Team Leadership & Supervision
Hire, train, schedule, and evaluate custodial staff.
Provide ongoing mentorship and support to ensure a motivated and effective team.
Assign daily responsibilities and oversee task completion in line with cleanliness and sanitation standards.
Foster open communication with staff, respond to feedback, and resolve performance issues.
Deliver responsive customer service by addressing special cleaning requests promptly.
Operational Oversight
Manage and supervise daily janitorial operations across designated buildings.
Conduct regular inspections to ensure cleanliness and safety across all areas.
Design and implement efficient cleaning schedules and procedures.
Identify and report maintenance needs as they arise.
Inventory & Resource Management
Track spending and manage custodial supply inventory.
Order and maintain supplies and equipment, ensuring proper storage and usage.
Monitor product usage to minimize waste and control costs.
Health & Safety Compliance
Ensure compliance with health and safety regulations.
Train staff on proper chemical and equipment use, ensuring a safe working environment.
Immediately address any safety hazards or concerns.
Qualifications
High school diploma or equivalent (certifications in facilities management a plus).
Valid driver’s license and a clean Motor Vehicle Record.
Minimum 3 years custodial or facilities experience, including at least 1 year in a supervisory role.
Strong knowledge of cleaning methods, equipment, and safety standards.
Excellent time management, communication, and organizational skills.
Comfortable using Microsoft Office and basic office software.
Flexibility to work occasional weekends as needed.
Physical Requirements
Lift and move up to 50 lbs.
Stand, walk, and bend for extended periods.
Operate cleaning equipment and perform physically demanding tasks.
Benefits:
Generous PTO (time-off) package.
Comprehensive health and dental insurance plans.
Life insurance and long-term disability insurance.
403(b) retirement plan.
Tuition remission for eligible classes.
Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
Opportunities for career development and advancement.
And much more
About ServiceNet ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.
Learn more about ServiceNet https://www.servicenet.org/
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
#CareWithCompassion
Numbers & Facts
Location
Northampton, MA
Job Type
Full-time
Salary
$45,000–$50,000 Per Year
Skills
Cleaning Equipmentunmatched
Communication Skillsunmatched
Cost Controlunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Developmental Disabilitiesunmatched
Driver's Licenseunmatched
Equipment Maintenance/Repairunmatched
Expense Managementunmatched
Expense Trackingunmatched
Facilities Managementunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Homeless Servicesunmatched
Inventory Managementunmatched
Leadershipunmatched
Lift/Move 50 Poundsunmatched
Maintain Complianceunmatched
Mentoringunmatched
Microsoft Officeunmatched
Needs Assessmentunmatched
Neurotrauma (Traumatic Brain Injury)unmatched
Nonprofitunmatched
Operationsunmatched
Operations Managementunmatched
Order Suppliesunmatched
Organizational Skillsunmatched
Performance Reviewsunmatched
Physical Demandsunmatched
Problem Solving Skillsunmatched
Regulationsunmatched
Resource Managementunmatched
Retirement Planunmatched
Safety Complianceunmatched
Safety Standardsunmatched
Safety/Work Safetyunmatched
Sanitationunmatched
Staff Trainingunmatched
Team Lead/Managerunmatched
Time Managementunmatched
Training/Teachingunmatched
Tuition Feesunmatched
Vision Planunmatched
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