Senior Key Account Manager

In this position you will....

… manage and optimize sales channels to drive the sales of bolttech services products. Your primary responsibilities include visiting and providing training at stores nationwide, ensuring store teams are equipped with the knowledge and tools to promote our services effectively. You will also report directly to the sales lead, develop comprehensive training plans tailored to stores, and maintain frequent business trips to ensure strong relationships and continuous support at all sales locations.

You will be responsible for…

• Leading strategic analysis of sales channel data to identify growth opportunities and generate actionable insights that improve performance and maximize sales outcomes, while continuously monitoring customer and market trends to proactively develop meaningful sales initiatives.
• Building and maintaining strong, long-term relationships with key decision-makers and stakeholders through regular visits to major sales locations, while effectively communicating with executive- and operational-level stakeholders to strengthen strategic partnerships.
• Developing a deep understanding of customers' sales organizations, operating models, and business objectives, and aligning bolttech's strategic priorities with customer operations to maximize business synergies and execution.
• Designing and executing business strategies tailored to the characteristics of each sales channel to drive the growth of bolttech's service offerings, expand market share, and strengthen competitive positioning.
• Managing the assigned sales territory by providing ongoing coaching, training, and field support to store sales teams, ensuring operational excellence while consistently achieving or exceeding sales targets.
• Developing and continuously refining sales scripts, key messaging, and training materials for in-store sales representatives to ensure a consistent and effective customer experience, while identifying and sharing best practices across the sales network.
• Planning and optimizing store visit schedules and field activities to maximize the effectiveness of customer sales channels, ensuring alignment between day-to-day sales execution and the company's overall commercial strategy.
• Building trusted partnerships with key customers and business partners by collaborating effectively with diverse internal and external stakeholders, while proactively adapting to changing market conditions and identifying new business opportunities to drive sustainable growth.

For you to be successful…

…we expect you to be able to demonstrate the following key competencies:

Customer focus

• Holds self and others accountable for achieving and exceeding challenging targets and delivering quality results
• Regularly spends time personally interacting with customers; encourages, enables and empowers team to do the same

Collaborative

• Fosters effective team communication and dialogue based on integrity, identifies opportunities to gain consensus for team options, decision and outcomes
• Establishes a wide network and active partnerships. Motivates teams across the organization to collaborate to deliver mutually-beneficial outcomes across a diverse range of stakeholder interests.

Communication

• Highly proficient communicator; focused on interacting and listening to and synthesizing others' ideas. Explains complex issues clearly and succinctly
• Shares accurate, timely information with the right people in an appropriate format for the audience

Impactful

• Translates strategic priorities, objectives and targets into goals for team. Provides frameworks for measurement.
• Holds self and others accountable for achieving and exceeding challenging targets and delivering quality results

Adaptable

• Anticipates and is proactive in adapting own and team's approach in response to changes in the strategic and/or operational direction of the organization
• Is quick to adapt approach and act flexibly in response to changes in the strategic and/or operational direction of the organization

You will require the following qualifications and skills

• Bachelor's degree or higher
• Experience working at telecommunications companies or mobile manufacture companies as sales role
• Proficient in delivering presentations
• Extensive experience in field visits and building relationships with sales channel stakeholders
• Strong ability to develop strategies and solve problems to achieve targets
• Excellent data analysis skills for creating action plans
• A person with a friendly personality who can work well with othersills