Job Description
Position would require the candidate to be a W2 employee of Donatech.US Citizenship Required.1. Knowledge Management SharePoint (Primary)- Design, build, and maintain the enterprise Knowledge Management SharePoint site.
- Translate KM strategy into user-centered layouts, workflows, and tools.
- Create pages, templates, and resources that define KM processes, best practices, and use cases.
- Gather stakeholder feedback and integrate inputs from Learning and Talent systems.
- Partner with Communications to develop activation, rollout, and adoption plans.
2. Knowledge Transfer Learning (E-learning + Frameworks)- Develop Knowledge Transfer 101 e-learning (storyboard, design, build).
- Turn KM principles into simple, actionable learning experiences.
- Build templates, guides, worksheets, and practical resources.
- Translate the competency model into behavioral examples and practice-based learning.
- Ensure the program equips leaders and employees to identify risks, document critical knowledge, and execute transfer plans.
3. SOP/Playbook Creation- Create a KM/KT playbook, toolkit, and quick reference guides.
- Turn the e-learning into a practical "at-a-glance” resource for non-learners.
Develop step-by-step process documentation, checklists, role expectations, and how-to guides.
4. Talent Management SharePoint Redesign- Redesign the TM site on the HR Hub using modern UX and information architecture.
- Ensure integration with the broader Talent Management ecosystem.
- Coordinate messaging, workflows, and content with key partners.
- Support change management and adoption.
Required Skills & CompetenciesThis role blends
KM,
UX,
L&D, and
digital design.
Knowledge Management & Content Design- Experience defining KM processes, taxonomies, templates, and systems.
- Ability to translate complex knowledge into simple, actionable tools.
Instructional Design & E-learning Development- Strong skill in creating micro-learning, e-learning, job aids, and playbooks.
- Experience with learning design principles and adult learning methodologies.
- Ability to design competency-based content and scenario-driven learning.
SharePoint Design & UX/UI- Proven ability to design SharePoint sites (structure, navigation, content layouts).
- Familiarity with modern SharePoint web parts, templates, site architecture.
- Skill in creating user-friendly, visually intuitive digital experiences.
Project & Stakeholder Management- Ability to gather requirements, synthesize feedback, and translate needs into designs.
- Strong communication and facilitation skills.
- Experience working with HR, Communications, Talent, and cross-functional teams.
Communication & Facilitation- Ability to create clear, simple content and explain complex ideas visually and verbally.
- Strong interviewing and knowledge-capture skills.
Systems Thinking- Ability to understand interconnected workflows across Talent, KM, and Learning.
- Skill in designing solutions that fit into a larger ecosystem.
Change Management & Activation- Experience creating launch plans, messaging, guides, and adoption strategies.
Preferred Experience- 5–8+ years in Knowledge Management, Instructional Design, Learning Experience Design, Organizational Development, or related fields.
- Demonstrated experience building SharePoint sites for enterprise use.
- Experience designing e-learning in tools such as Articulate Storyline/Rise, Adobe Captivate, or similar.
- Experience developing SOPs, playbooks, or toolkits.
- Background in talent management or HR technology ecosystem preferred.
- Experience with UX/UI or information architecture is a strong plus.
- Experience applying system thinking to complex organizational processes.
Numbers & Facts
| Location | Waltham, MA (Remote) |
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Skills
Adobe Captivateunmatched
Adult Learningunmatched
Best Practicesunmatched
Change Managementunmatched
Communication Skillsunmatched
Cross-Functionalunmatched
Ecosystemsunmatched
Information Architectureunmatched
Instructional Designunmatched
Knowledge Managementunmatched
Knowledge Transferunmatched
Microsoft SharePointunmatched
Organizational Development/Managementunmatched
Product/Service Launchunmatched
Requirements Managementunmatched
Risk Analysisunmatched
Standard Operating Procedures (SOP)unmatched
Storyboardsunmatched
Talent Managementunmatched
Taxonomiesunmatched
United States Citizenunmatched
Use Casesunmatched
User Experience Design (UXD)unmatched
User Interface/Experience (UI/UX)unmatched
Web Partsunmatched
Web Templatesunmatched
eLearningunmatched
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