We are seeking a Senior KYC / Onboarding Lead to support a leading financial services firm operating in the US syndicated loan market, a high-volume, time-critical environment where operational delays carry direct financial consequences.
This is a client-facing role requiring proven onboarding expertise, sharp attention to detail, and the ability to work at pace without compromising on quality or compliance.
Responsibilities:
Serve as the primary point of contact for new client onboarding, ensuring timely and accurate completion of all onboarding deliverables within the demanding timelines of the syndicated loan market
Provide end-to-end oversight of the onboarding process across multiple clients, in line with internal policies and regulatory standards
Review and interpret client legal, financial, and entity documentation to support onboarding approvals
Lead client-facing onboarding discussions, providing clear status updates and proactively managing risks or escalations before they impact deal timelines
Identify process gaps or inefficiencies within onboarding workflows and collaborate with stakeholders to implement improvements, recognising that in this market, workflow friction has a direct cost
Build strong working relationships with internal teams (Operations, Legal, Compliance, Technology) to ensure seamless onboarding execution
Provide day-to-day oversight, guidance, and quality assurance for a Junior Analyst supporting onboarding activities
Rapidly develop expertise in internal systems, tools, and client-specific onboarding requirements
Requirements
2+ years' experience in a KYC / Onboarding role within financial services, experience in syndicated loans, leveraged finance, or credit markets is strongly advantageous
Familiarity with KYC constitutional documents and onboarding processes; ability to interpret complex legal and entity structures under time pressure
Proven ability to manage high volumes of requests with fast turnaround, this role operates at a different pace to traditional alternatives onboarding
Strong analytical, project management, and problem-solving skills, with a demonstrated ability to prioritise effectively in a pressured environment
Excellent communication skills, clear, concise, and confident when managing client expectations and internal stakeholders
High attention to detail with an uncompromising focus on quality, even when working quickly
Collaborative approach with both senior and junior team members
Proficient in Microsoft Office; strong Excel skills preferred
Benefits
Length: 12-month contract
Salary: $32.50/h
Numbers & Facts
Location
Andover, MA
Skills
Analysis Skillsunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Detail Orientedunmatched
Establish Prioritiesunmatched
Financeunmatched
Financial Servicesunmatched
Interpret Regulationsunmatched
Know Your Customer (KYC)unmatched
Legalunmatched
Loansunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Onboardingunmatched
Problem Solving Skillsunmatched
Process Developmentunmatched
Project/Program Managementunmatched
Quality Assuranceunmatched
Regulationsunmatched
Risk Managementunmatched
Sales Managementunmatched
Support Documentationunmatched
Team Playerunmatched
Time Managementunmatched
Variable Costsunmatched
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