Pay: $102,000.00 - $130,000.00 per year
Why This Is a Great Opportunity
- Take a senior-level technology training role where your expertise directly improves how legal professionals work, collaborate, and deliver results.
- Lead engaging technology training programs across classroom, virtual, eLearning, onboarding, and individualized formats.
- Work at the intersection of legal technology, Microsoft 365, learning and development, and innovation.
- Have meaningful influence on technology adoption, user productivity, and the overall employee experience.
- Join a collaborative team where technology professionals are encouraged to bring ideas, solve problems, and continuously improve how training is delivered.
- Enjoy a hybrid schedule in Los Angeles with competitive compensation, performance-based bonus potential, and comprehensive benefits.
Location: Hybrid opportunity based in Los Angeles, CA, combining in-person collaboration with the flexibility of a modern hybrid work environment.
Note: Must have 5+ years of technology training or software training experience, including advanced Microsoft 365 expertise. Candidates should also have strong presentation skills and experience developing and delivering technology training programs.
About Us
We are a leading global professional organization committed to excellence, innovation, collaboration, and continuous improvement. Our team values diverse perspectives and empowers talented professionals to make a meaningful impact through technology, service, and teamwork. Confidential Employer.
Job Description
- Design and deliver engaging technology training programs for employees across departments, teams, practice groups, and individual users.
- Lead classroom, virtual, eLearning, onboarding, regional, and customized training sessions.
- Analyze user feedback and technology trends to identify training needs and opportunities for improvement.
- Develop and maintain training materials, reference guides, visual aids, eLearning content, communications, and course resources.
- Provide end-user support and troubleshoot software issues while tracking and resolving technology-related tickets.
- Manage training schedules, course sessions, attendance, and user progress through the Learning Management System.
- Evaluate training effectiveness, establish quality benchmarks, and develop strategies to improve learning outcomes.
- Prepare training reports and communicate progress, findings, and recommendations to leadership.
- Partner with IT and administrative leaders to identify technology training priorities and strategies.
- Collaborate with IT teams to test system upgrades, evaluate functionality, and support technology initiatives.
- Incorporate GenAI tools and emerging technologies into training and productivity strategies.
- Coach, mentor, and support other team members as needed.
Qualifications
- 5+ years of technology training, software training, or related experience.
- Advanced Microsoft 365 expertise.
- Advanced knowledge of eLearning software, video creation, and online training tools.
- Experience with desktop productivity and document management software.
- Experience working with a Learning Management System (LMS).
- Experience with GenAI tools and platforms.
- Excellent written and verbal communication skills.
- Strong presentation, motivational, analytical, and organizational abilities.
- Ability to adapt training styles to different audiences and learning environments.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Bachelor's degree preferred.
- macOS experience preferred.
- Ability to work flexible hours and travel occasionally as needed.
Why You Will Love Working Here
You'll have the opportunity to make a visible impact on how professionals use technology every day while continuing to grow your expertise in training, legal technology, Microsoft 365, eLearning, and emerging tools. Our collaborative culture encourages innovation, values your ideas, and gives you the opportunity to work with talented professionals across a sophisticated organization. If you enjoy teaching, solving technology challenges, and helping people become more productive, this is a role where your work will truly matter.
JPC-1857
Benefits:
- Dental insurance
- Paid time off
- Retirement plan
- Vision insurance