Overview
Brief job description (essential functions of the job): Class Specifications: Includes library assistants working in the branch libraries whose duties involve the following:
• Greeting and directing patrons • Registration of borrowers • Charging and discharging of books and other materials • Maintaining the book and other materials collections • Maintaining/troubleshooting equipment • Typing/word processing • Filing
Responsibilities
Under the direction of the Branch Librarian or ranking staff member, and in accordance with standard policies and practices, performs any or all of the following:
• Greets and directs library patrons in person and over the phone, providing simple directions and information. • Gives out and interprets BPL policies and procedures in a professional and courteous manner. • Identifies and refers problems to their supervisor. • Charges and discharges books and other materials, as well as receives and records fines. • Interviews applicants for library cards and verifies identification. • Prepares periodicals for circulation and maintains the periodical collection. • Book museum passes. • Receives and routes requests, including basic interlibrary loan requests, maintains the reserve shelf, and handles send item list. • Receives, sorts, shelves, verifies, delivers, mends, and bar-codes books, and traces records and searches shelves for books not properly accounted for. • Assists in maintaining bulletin boards and exhibition cases. • Typing/word processing simple forms and records. • Compiles basic statistical records. • Operates and provides basic equipment maintenance and troubleshooting, e.g., turning on and off, cleaning, filling with paper, and replacing toner cartridges. • Uses and assists patrons in the basic use of a variety of library-owned technological equipment, e.g., photocopier, public computer signup systems, audiovisual equipment. • Sorts and routes U.S. Mail. • Attends training when directed. • Performs other related duties as required.
Minimum Entrance Qualifications
Education - High school graduate or GED.
Experience - None required.
Tact in dealing with people; good oral skills.
Ability to work cooperatively with staff; demeanor appropriate to the workplace.
Competency in the use of personal computers and Windows software is sufficient to meet the tasks of the position.
Dependability, good attendance, and a punctuality record.
Ability to exercise good judgment and focus on detail as required by the job.
CORI - Must successfully clear a Criminal Offenders Record Information check with the City of Boston.
BOSTON RESIDENCY REQUIRED
Terms:
• Union/Salary Plan/Grade: AFSCME/LA-3 • Hours per week: 35