Senior Library Outreach Representative (Part-Time)

Senior Library Outreach Representative (Part-Time)

Salary

$1,717.00 - $3,179.00 Biweekly

Location

500 McKinney St.

Job Type

Part Time

Job Number

39350

Department

Houston Public Library

Division

HPL - COMMUNITY ENGAGEMENT

Opening Date

08/14/2026

Closing Date

8/21/2026 11:59 PM Central

• Description
• Benefits
• Questions

POSITION OVERVIEW

Applications Accepted from: All Persons Interested

Division: Systemwide Programs

Section: Community Education and Engagement

Location: 500 McKinney

Workdays & Hours: Monday - Sunday, 8 am - 8 pm* (varies)

• Subject to change*

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

Houston Public Library (HPL) is seeking a Part Time Senior Library Outreach Representative to join the Community Education and Engagement Team. HPL's Community Education and Engagement Team provides library services, technology access, and outreach services to underserved communities throughout the city of Houston via specialized mobile library technology lab and other vehicles. This team facilitates technology training, workforce development, digital literacy, STEM, early literacy education, and outreach efforts in areas that may not have access to a library location. Visit our Community Engagement page to see typical activities for the unit: https://houstonlibrary.org/outreach. The Part Time Senior Library Outreach Representative will work 20 hours each week.

The ideal candidate is flexible, innovative, a good communicator, has strong customer service and technology skills and a willingness to learn new things, and is ready to provide excellent HPL experience to Houston residents of all ages and backgrounds. Extensive training and customer service experience is required.

Responsibilities shall include but are not limited to:

• Leads outreach activities for all ages promoting library services in a variety of venues for varied audiences.

• Conducts general or specialized training as assigned, including technology, literacy, STEM, and workforce development as assigned, for a variety of external and internal audiences including children, teens, and adults

• Develops and maintains age-appropriate programs and create associated curriculum and teaching aids and tools for technology.

• Works with community stakeholders including neighborhood groups, voluntary organizations, and the general public to bring library services to the community.

• Performs research and gathers necessary information to resolve routine customer request and respond to inquiries via mail, telephone, e-mail and personal contact and communicates findings to customers and processes requests utilizing a computer and/or tracking system.

• Assists in maintaining unit's databases and statistical reporting as assigned.

• Other duties as assigned.

• Requires frequent driving of a City of Houston vehicle (Sprinter van and RV)as well as evening, weekend (Saturday and Sunday) and holiday shift work.

About Us:

The Houston Public Library's mission-Linking YOU to the World-guides our vision to be Houston's most trusted source of information. We are dedicated to fostering a connected and informed community, where all Houstonians have equitable access to resources and innovative tools that empower them to thrive in a global society. From early literacy to career development and lifelong enrichment, we are proud to support lifelong learning at every stage of life. We are more than just a place for books; we are a hub for community connection, where Houstonians come together to engage, collaborate, and build a sense of belonging.

WORKING CONDITIONS

Position requires stooping and bending; lifting of library materials up to 40 pounds. Must be able to move freely throughout the library to file/retrieve library materials. Must be able to effectively communicate orally and in writing.

MINIMUM REQUIREMENTS

EDUCATIONAL REQUIREMENTS

Requires a high school diploma or GED. Associates Degree or higher preferred.

EXPERIENCE REQUIREMENTS

Minimum two (2) year customer service/training experience required. Proficient using Microsoft Office and Web 2.0 technology. A Class C drivers license or better is required. Bilingual preferred.

PREFERENCES

PREFERENCES

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

• Experience providing training to students of all ages.
• Knowledge and skills with technology including iPads, gaming, 3-D printers, etc.
• Proficient computer skills and working knowledge of Microsoft Office.
• Experience working with people of diverse backgrounds.
• Ability to communicate effectively orally and in writing.
• Experience working in a public library setting.
• Strong interpersonal skills and the ability to collaborate with others.
• Experience driving large vehicles such as recreational vehicles.
• Be able to lift up to 40 pounds when setting up events
• Experience working with children and families; and
• To better serve our diverse communities, fluency in a foreign language is highly preferred.

GENERAL INFORMATION

SELECTION/SKILLS TESTS REQUIRED No

However, the Department may administer a skills assessment test.

SAFETY IMPACT POSITION: Yes

If yes, this position is subject to random drug testing and if candidate is promoted into this position, he/she must pass an assigned drug test.

Pay Grade 15

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during posting opening and closing dates shown. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm. or call 832-393-1472.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information. If you need special services or accommodations, please call TTY 7-1-1.

EOE - Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individuals sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 13 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

What is the highest level of education you have obtained?

• A high School diploma/GED
• An Associates degree
• A Bachelors degree or higher
• None of the above

02

Please indicate the amount of customer service or training experience you have:

• Less than 2 years
• 2 years to 4 years
• 2 years but less than 4 years
• No experience

03

Do you have a valid (non-expired) driver license?

• Yes
• No

04

Please provide a brief description of your customer service, training, or library experience you have. Please note: Stating please see Resume/Application will not be accepted. If you have none, please put N/A.

05

With which of the following software applications are you proficient in. (Check all that apply)

• Web 2.0 Technology
• Microsoft Word
• Microsoft Excel
• Microsoft Access
• Microsoft PowerPoint
• Internet (Research)
• None

06

Do you have experience driving vehicles 35 feet or larger?

• Yes
• No

07

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

• Yes
• No

08

Please indicate languages which you are fluent (Reading, Writing, and/or speaking). Check all that apply.

• English
• Spanish
• Chinese (Mandarin)
• Vietnamese
• Arabic
• French
• American Sign Language
• Other
• I am not bilingual

Required Question

Employer City of Houston

Address 901 Bagby St

Houston, Texas, 77002

Website https://www.houstontx.gov/