Location: This position can be located at any Seacoast Bank office in Florida.
JOB SUMMARY:
The Senior Loan Booking & Funding Specialist books all loan types including complex loan structures adhering to data quality guidelines and protocols to ensure the core loan system and investor accounting systems for Fannie Mae delivery are accurate noting and correcting any errors or inconsistencies found. The Specialist processes funding requests including participated and/or syndicated loans. Responsible for ensuring loan packages are received are executed in accordance with Bank policies, procedures, and regulatory compliance guidelines. Perform balancing functions for general ledger accounts including ability to research outages. This role provides guidance to other associates, documents procedures, researches and corrects issues. Implicit in the role is being a collaborative team player with strong customer service and communication skills. Ability to work in a fast paced, deadline driven environment while delivering the highest levels of customer service. Provide support for department managers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Ability to book and fund assigned new loans, including extensions, modifications, conversions, and renewals, using various loan origination systems or handbooks loan if necessary. Balance and process monetary transactions.
- Book participated and syndicated loans as well as specialty finance loans including file maintenance for modifications, extensions, etc.
- Process draws and request funding from participating banks.
- Book closed loans accurately into servicing and investor accounting systems for Fannie Mae delivery. Validate loan data integrity including note rate, UPB, product type, terms, MI coverage, and delivery commitments. Verify escrow, payment schedules, ARM parameters, and investor codes. Ensure accurate loan boarding to the servicing system post-funding. Resolve onboarding issues that impact borrower billing or remittance. Research and resolve variances and investor inquiries. Support audits, servicing reviews, and quality control findings. Maintain compliance with Fannie Mae Servicing Guides and internal policies. Partner with Servicing to resolve onboarding issues that impact borrower billing or remittance.
- Perform necessary tracking and all follow-up activities required. Work closely with other loan personnel to ensure accurate and timely booking of new loans.
- Assist co-workers with daily work and carry out other duties and responsibilities as requested.
- Communicate with line personnel all missing information needed for booking.
- Process loan transfers per procedures.
- Balance general ledger accounts, including but not limited to Loan Control following procedures for each account and performing any necessary research and corrections.
- Answer external customer and in-house inquiries regarding all loan functions, always keeping customer service a priority.
- Provides assistance, guidance and training for users of loan systems/operations and coordinates with Team Lead to communicate system changes or problems to all areas of lending and customer service personnel involved.
- Receives faxes/emailed requests for commercial loan revolving line draws, verifies availability of funds and processes draws.
- Assists with the creation and testing of systems, procedures and reports to control, balance and monitor accuracy of the loan system database and general ledger accounts.
- Answers external customer and in-house inquiries regarding all Booking/Funding Department functions, including those that are unusual and complex in nature while maintaining superior customer service.
- Process loan extensions, due date changes and loss mitigation modifications.
- Provides written correspondence to customer inquiries as applicable.
- Assist in the development, writing and maintenance of functional procedures, forms, audit, and compliance follow up.
- Participate in special Department projects and perform other department tasks as assigned.
- Support a quality partnership with Lending, Branch and Residential personnel to deliver superior customer service. Adhere to the highest legal and ethical standards applicable to our industry while observing both the spirit and letter of all government regulations and laws and Bank policies and procedures.
- Adheres to the highest legal and ethical standards applicable to our industry while observing both the spirit and letter of all government regulations and laws, and bank policies and procedures.
- Ensure adherence to AML/BSA requirements, operational procedures, audit procedures, risk/control expectations, dual control, security, Business Continuity, and all other regulated banking requirements.
- Specific knowledge of credit related regulations.
- Adhere to Seacoast Bank's Code of Conduct.
EDUCATION and/or EXPERIENCE:
- 7+ years general banking experience, including 5+ years' experience in mortgage, commercial and/or consumer loan servicing and/or documentation.
- Specific knowledge of loan booking and servicing related policies, procedures and regulations
- Strong Knowledge with Fannie Mae Servicing Guide requirements and investor setup and reporting.
- Demonstrate excellent communication (written and verbal) and interpersonal skills.
- Able to work independently and exercise a high degree of initiative.
- Attention to detail
- PC Proficiency in Desktop and or Laptop devices as well as Microsoft Office Suite software. Ability to transfer skills to other software programs.
- Loan Servicing experience with IBS Core systems.
- Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance appraisals; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry, while observing both the spirit and letter of all government regulations, laws and bank policies and procedures.
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