This position is responsible for providing proactive leadership and direction to the Customer Service and Logistics team, including management of material procurement, customer ordering, invoicing and shipment process.
Key Responsibilities:
Provide leadership and supervision to Customer Services & Logistics Department
Coordinate the work schedules and resources of the team, ensuring all customer needs are met and/or exceeded
Manage the purchasing process
Ensure all invoices are raised and processed accurately, including delivered to clients within the required timeframes
Ensure supplier performance (cost, on-time delivery and quality) including material costs are accurate and available for pricing
Control freight costs (inwards/outwards/local/international)
Track spare parts backlog
Ensure branches are aware of shipping details
Complete required reports are completed accurately and on time
Ensure all staff management processes are completed as per company requirements and meet all deadlines – including but not limited to performance reviews, salary reviews, recruitment processes, etc.
Ensure orders are accurate and delivered within designated timeframes to clients
Ensures ordered are accurately invoiced within designated timeframes to clients
Ensure that all freight and shipping consignment orders conform to regulations as demanded by the country of destination
Liaise with the Finance team regarding the credit history, payment terms and, where applicable, LC requirements for all customer orders received
Sign off on purchase orders for stock required to support customer sales orders and MRP generated purchase orders up to a value of $15,000.
Approve the use of new suppliers.
Supervisory Responsibilities
Day to day accountability, responsibility and performance for the customer service & logistics function and its personnel within the specific company functional group
Qualifications
Tertiary qualifications in Supply Chain Management are a big plus
5 years of recent work experience in a senior supply chain management role and understanding of credit management.
Manufacturing industry experience is highly preferred
Extensive knowledge of export documentation including booking freight (air & sea), letters of credits, bill of lading, packing lists, certificates of origin and embassy legalization requirements
Extensive understanding and knowledge of MRPII based enterprise systems
Understanding of client & supplier credit management principles
Practical knowledge and understanding of purchasing, sales ordering and invoicing processes
Must be self-motivated, driven, reliant and forthcoming
Able to multitask, flexible and works well under pressure
Ability to develop, build and maintain strong relationships with management, co-workers, suppliers and clients
Represent company values that include being a good team player, passionate, professional, committed, honest and treating people with dignity and respect
Must have excellent communication (written and verbal), be able to negotiate, solve problems & make decisions in line with organizational philosophies and practices to lead and be a part of a successful team
Send resume to ana@employeemagnets.com
Numbers & Facts
Location
Coppell, Texas
Website
employeemagnets.com
Skills
Air Cargounmatched
Billingunmatched
Cargo/Freightunmatched
Communication Skillsunmatched
Cost Controlunmatched
Customer Support/Serviceunmatched
Documentationunmatched
Financeunmatched
Leadershipunmatched
Logisticsunmatched
Manufacturingunmatched
Materials Managementunmatched
Multitaskingunmatched
Negotiation Skillsunmatched
Organizational Skillsunmatched
People Managementunmatched
Performance Reviewsunmatched
Pricingunmatched
Problem Solving Skillsunmatched
Process Managementunmatched
Procurement Managementunmatched
Purchase Ordersunmatched
Regulationsunmatched
Salesunmatched
Sales Supportunmatched
Shipping/Receivingunmatched
Supply Chain Managementunmatched
Team Playerunmatched
Time Managementunmatched
Vendor/Supplier Evaluationunmatched
Vendor/Supplier Selectionunmatched
Writing Skillsunmatched
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