Provides backend configuration, maintenance and support for workstation and security applications including but not limited to Jamf, Apple Enterprise Services, Apple ABM, and Microsoft Intune.
Plan detailed requirements for new and changing infrastructure services Build and prepare packages for automated deployment and self service Builds and test pilot versions for new and changing services Creates solution documentation for Global Help Desk support of end users Provides senior technical troubleshooting incident and problem resolution for endpoint services platform offerings Review Service-Now tickets related to Jamf/Mac and update in a timely manner.
Security and Partnerships
Manages overall security frameworks and practices as they pertain to desktop services and integrated technologies such as Zscaler, Antivirus, etc.
Responsibilities:
Maintain appropriate balance with security and usability, including working with teams to adjust appropriate policies.
Partners with client and portfolio owners to assist with technology implementation initiatives across business services Leadership and Learning
Actively stay up to date on the latest technologies and solutions, including internal/external learning and research.
Create endpoint reports for stakeholders as requested.
Evaluate advanced requests for feasibility and provide appropriate guidance.
Provide coordination for architecture of systems, including providing feedback on project requests and timing.
Experience:
Minimum of 5 years of experience in administering Jamf, Intune, or other MDM solutions for Mac endpoints
1+ years' experience in identity and access management
Skillset:
Advanced scripting knowledge (bash, python, etc.) Experience dealing with security incidents Ability to prioritize based on criticality
Education:
Bachelor’s or equivalent experience.
Additional Qualifications:
Licenses: Not required Certifications: Not required Shift Hours: 8:00AM -5:00 PM EST About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring. \
Numbers & Facts
Location
Atlanta, GA
Skills
Antivirusunmatched
Appleunmatched
Apple Macsunmatched
Applications Securityunmatched
Bash Scriptingunmatched
Business Servicesunmatched
Computer Securityunmatched
Computer Workstationsunmatched
Desktop PCunmatched
Documentationunmatched
Emerging Technologyunmatched
Establish Prioritiesunmatched
Help Deskunmatched
Identify Issuesunmatched
Identity Data Managementunmatched
Leadershipunmatched
Manufacturing Data Managementunmatched
Microsoft Product Familyunmatched
Problem Solving Skillsunmatched
Python Programming/Scripting Languageunmatched
Reporting Skillsunmatched
Security Monitoringunmatched
System Architectureunmatched
Testingunmatched
Time Managementunmatched
Usability Engineeringunmatched
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