Work closely and collaboratively with the department's leadership team to develop, track/monitor, and implement transformational initiatives
Identify areas for IT process improvement and develop strategies to address them while also resolving operational bottlenecks as they arise.
Spearhead efforts to improve the operational efficiency of the department, including formalizing and streamlining procedures and business processes. Conduct process reviews, SOP reviews, risk profiles, and SLAS to help identify risk and opportunities across core business processes
Assist in the due diligence, and operational reviews in the departments and formulate recommendations on process improvement initiatives Prepare and present business cases, findings, benefits and recommendations in various formats and at various levels regarding business units in need of transformation or BPM
Compile and track departmental priorities, assist department staff in developing work plans, monitor and report on key initiatives, and escalate issues to leadership as appropriate.
Additionally, the candidate should be able to demonstrate a history of hands-on involvement in large programs involving IT project work.
Assist with the design and implementation of disciplined score cards in areas needing including productivity, service levels, quality, risk levels, and transaction costs
Change management experience
Requirements:
MBA preferred Minimum 10 years of business experience
LEAN certification / Six Sigma training or comparable required. Professional communication skills and proven leadership capabilities.
Demonstrated analytical capabilities and quantitative skills.
Demonstrated ability to work collaboratively with a wide variety of stakeholders across all levels of a large organization.
Experience with project management and work plan development.
Excellent written, verbal, and digital communication skills, as well as interpersonal skills.
Demonstrated ability to work in a high-profile, high-pressure environment effectively.
Excellent organizational, facilitation, and presentation skills.
Highly proficient in Microsoft Excel, Word, PowerPoint, Project and Visio. Prior experience with translating business needs to functional requirement specifications for technology.
Prior experience in government agency is a plus.
Additional Skills and Information:
AI Prompting and Agent creation experience
Donato Technologies Inc. is a trusted IT staffing, consulting, and software development partner headquartered in Dallas, Texas. We support clients across industries by understanding their unique business needs and delivering tailored technology and workforce solutions. Our focus is on connecting the right talent with the right opportunity-ensuring clients receive dependable, skilled professionals and candidates receive meaningful career growth and support. We work closely with small to mid-sized organizations to provide flexible, high-quality services that drive performance, innovation, and long-term success.
Numbers & Facts
Location
New York City, NY
Salary
$80
Skills
Analysis Skillsunmatched
Business Administrationunmatched
Business Caseunmatched
Business Process Managementunmatched
Business Processesunmatched
Change Managementunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Due Diligenceunmatched
Governmentunmatched
Information Technology Consultingunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Lean Six Sigmaunmatched
Management Consultingunmatched
Microsoft Excelunmatched
Microsoft PowerPointunmatched
Microsoft Visiounmatched
Microsoft Wordunmatched
Operational Auditunmatched
Operational Improvementunmatched
Operational Strategyunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Procedure Developmentunmatched
Process Developmentunmatched
Process Improvementunmatched
Project Planningunmatched
Project/Program Managementunmatched
Quantitative Analysisunmatched
Riskunmatched
Risk Analysisunmatched
Scorecardingunmatched
Service Level Agreement (SLA)unmatched
Six Sigma Certificationunmatched
Software Developmentunmatched
Standard Operating Procedures (SOP)unmatched
Strategic Planningunmatched
Team Playerunmatched
Technical Deliveryunmatched
Technical Recruitingunmatched
Writing Skillsunmatched
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