Senior Manager, Account Management

Marriott International Inc

Bethesda, MD

JOB DETAILS
SKILLS
A/B Testing, Adtech, Advertising, Agile Programming Methodologies, Analysis Skills, Best Practices, Business Processes, Campaigns, Channel Marketing, Childcare, Communication Skills, Customer Relations, Customer Support/Service, Customer/Client Research, Data Management, Data Quality, Data Science, Digital Media, Economics, Ecosystems, Employee Assistance Plan, Employee Benefits, Marketing, Online Marketing, Partner Sales, Performance Metrics, Performance Tuning/Optimization, Process Improvement, Project/Program Management, Quality Management, Sales Management, Sales Presentation, Statistical Sampling, Stock Purchase Plans, Storytelling, Team Lead/Manager, Technical Operations, Up-Selling
LOCATION
Bethesda, MD
POSTED
30+ days ago

JOB SUMMARY

As a Sr. Manager, Account management, you will serve as a primary client-facing leader for Marriott's Account management program. Reporting to the MVP of Sales, and leading a team of managers, this role is focused on partner engagement, insights delivery, and executive-level storytelling for Marriott Media advertisers. You will translate campaign performance and measurement outputs into compelling narratives, insights, and recommendations for advertising partners. Acting as a trusted advisor, you will work closely with Sales & Partnerships to support client relationships, present interim and full campaign level results, and answer complex measurement questions. This role is ideal for a strong communicator who blends analytical depth with polished client presence. You are naturally curious and stay current on the MarTech/AdTech ecosystem, digital marketing landscape, and emerging measurement methodologies. You are a strategic thinker who consistently elevates your work.

CANDIDATE PROFILE

Education and Experience Required

• Bachelors degree in Business, Economics, Marketing, Data Science, or related field. • 5+ years of experience in digital media or other digital business with a strong analytical background and experience. • Strong technical and analytical foundation, with experience in data-driven decision-making and marketing analytics. • Knowledge of measurement and analytics across digital marketing and media channels, including reporting frameworks and analytical models. • Familiarity with core measurement science concepts, including experimentation and measurement frameworks (A/B testing, matched market, MMM, etc.), statistical sampling techniques and hypothesis testing, power analysis, and synthetic control. • Familiarity with media channels, marketing technology, marketing operations, audience segmentation, and customer data strategies. • Proven experience presenting analytical insights and answering all technical/data questions for both technical and non-technical stakeholders. • Success in running sophisticated business processes across multiple internal teams in a fast-paced environment. • Strong strategic and critical thinking skills; bias towards data-based decision making with the ability to break down complex problems and formulate plans. • Excellent decision-making, project management, and communication skills. • Strong conceptual skills and ability to translate theoretical concepts into analytical or research methodologies and tools. • Understanding and adherence to the principles of data quality management, Agile, data privacy and modern marketing best practices.

Education and Experience Preferred

• Master's degree in Business, Economics, Marketing, Data Science, or related field. • SQL and PySpark experience. • Familiarity with developing and presenting media advertising reporting.

CORE WORK ACTIVITIES

Primary Activities

• Serve as a lead reporting and insights partner for Marriott Media advertisers. • Own the delivery and presentation of interim and full campaign performance results, insights, and recommendations to clients. • Lead and develop Partner Campaign Reporting Managers, ensuring operational excellence and clear execution standards. • Translate complex measurement methodologies and performance data into clear, client-ready narratives. • Partner closely with Sales & Partnerships to support pitches, renewals, upsells, and ongoing advertiser success. • Customize reporting outputs and insights to align with advertiser goals, KPIs, and business questions. • Answer advertiser questions related to measurement frameworks, performance drivers, and optimization opportunities. • Collaborate with internal reporting, measurement, and analytics teams to ensure client needs are accurately reflected in reporting deliverables. • Provide feedback from clients to inform future reporting enhancements and measurement roadmap priorities. • Develop best practices for client presentations, insights storytelling, and executive-level reporting.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.

Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

About the Company

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Marriott International Inc

Marriott International is the largest global hospitality company with 30 hotel brands represented in over 6,000 properties in 122 countries and growing.

Whether you are a seasoned hospitality professional or just beginning your career, Marriott has endless opportunities for you to explore. To search all jobs or learn more about Marriott careers

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Hotels and Lodging
FOUNDED
1927
WEBSITE
https://www.marriott.com/