Senior Manager - Architect

ExlService Holdings Inc

NY

JOB DETAILS
SALARY
$110,000–$130,000 Per Year
SKILLS
Adjudication, Agile Programming Methodologies, Amazon Web Services (AWS), Application Programming Interface (API), Architectural Design, Artificial Intelligence (AI), Best Practices, Business Growth, Business Processes, Claims Processing, Cloud Computing, Coaching, Communication Skills, Computer Science, Content Management Systems (CMS), Continuous Deployment/Delivery, Continuous Integration, Cost Control, Cross-Functional, Customer Relations, Data Quality, Database Administration, Database Architecture, Database Extract Transform and Load (ETL), Database Optimization, DevOps, Enterprise Architecture, Entrepreneurship, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Interoperability, Leadership, Marketing Strategy, Mentoring, Microservices, Microsoft SQL Server, Microsoft Windows Azure, Microsoft Windows Operating System, Natural Language Processing (NLP), People Management, Presentation/Verbal Skills, Problem Solving Skills, Production Support, Productivity Management, Project Planning, Proposal Development, Python Programming/Scripting Language, Quality Management, Regulations, SQL (Structured Query Language), Software Architecture, Software Development, Storytelling, Team Player, Time Management, Use Cases
LOCATION
NY
POSTED
30+ days ago

As the Software Architect - Healthcare AI & Cloud Solutions, you will be responsible for developing Solution, Application, Performance and Enterprise architectures and designs for solutions that power EXL Health's digital transformation in the U.S. healthcare market. This role blends product leadership, technology execution, and business alignment to drive enterprise value through large scale, data driven, cloud-first solutions that support payment integrity and data intelligence use cases.

You will be the force behind building modular, intelligent, and scalable platforms that enhance claims accuracy, reduce cost, and unlock new revenue streams.

Required Qualifications

12+ years of experience in software technology 5+ years in a senior product/platform leadership capacity Prior experience launching 2 or more successful long running enterprise-scale platforms in a regulated, data-intensive industry Bachelor's in computer science

Preferred Qualifications

Master's in computer science and/or business management Strong business and domain acumen in U.S. healthcare systems Strong command over U.S. healthcare payer domain-especially in claims processing, adjudication, and payment integrity Regulatory familiarity: HIPAA, CMS audit requirements, healthcare data interoperability Proven success building platforms that scale across large healthcare client portfolios Experience modernizing legacy systems into modular, API-first, scalable platforms

Professional Qualifications

Effective Communicator with executive presence and strong storytelling ability Bias for ownership and accountability-drives outcomes, not just deliverables Ability to lead through influence, ambiguity, and complexity Trusted mentor and culture-builder in global team settings

Estimated annual salary: $110,000 - $130,000

For more information on benefits and what we offer, please visit us at https://www.exlservice.com/us-careers-and-benefits

What We Offer

EXL Health offers an exciting, fast-paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions.

From your very first day, you get an opportunity to work closely with highly experienced, world-class Healthcare consultants.

You can expect to learn about many aspects of businesses that our clients engage in. You will also learn effective teamwork and time management skills - key aspects for personal and professional growth.

We provide guidance/coaching to every employee through our mentoring program, where in every junior level employee is assigned a senior level professional as advisors.

Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond.

Develop New Designs, Architectures, Best Practices, Templates, Standards, Guidelines, Models

Develop new designs, architectures, best practices, templates, standards, guidelines, models in direct support of 1 and 5 year payer market strategy and business growth targets.

Create Application and Database Architectures

Create application and database architectures for optimal scaling, configurability, compliance, and modular re-use in both cloud (Azure and AWS, Databricks, SqlServer) and on-prem (Windows, dotNET) platforms.

Incorporate the Latest in AI LLM Approaches

Incorporate the latest in AI LLM approaches to augment the productivity, quality, and efficacy of transactional applications and blending of unstructured data with structured data.

Assess Existing Applications and Databases

Assess existing applications and databases for scalability.

Develop Solutions for Performance Bottlenecks and Growth

Develop solutions for performance bottlenecks and growth.

Evaluate New AppDev Technologies

Evaluate new AppDev technologies.

Develop Various POC's for New Applications, Services, and Application Components

Develop various POC's for new applications, services, and application components showcasing innovative approaches to scalable data architectures.

Evaluate Business Processes - Manual and Automated

Evaluate business processes - manual and automated and recommend solutions for improved productivity, quality, flexibility, throughput.

Assist in Business Proposal Development and Presentation

Assist in business proposal development and presentation to management and customers.

Mentor, Train, and Provide Expert Assistance to Development Teams

Mentor, train, and provide expert assistance to development teams.

Production Support - Level 3 as Needed

Production Support - Level 3 as needed.

Assist in Project Planning and AGILE Methodology Implementation

Assist in project planning and AGILE methodology implementation and daily planning and execution activities.

Act as the Tech Voice in Executive Meetings, Cross-Functional Governance Sessions, and Client-Facing Solution Presentations

Act as the tech voice in executive meetings, cross-functional governance sessions, and client-facing solution presentations.

Technology Programming

Technology Programming: Python, Spark, SQL, dotNet, Web, real-time pipeline orchestration.

Proficient in at least 2 other languages.

Data Base Technologies

Data base technologies: Databricks, SqlServer / Oracle / Postgress, columnar, distributed, graph, temporal, document, vector. ORM.

HA and DR Topologies.

ETL/ELT: pipelining tools, data quality.

Transactional: Streaming, high volume transactions and concurrency.

Document & Workflow Intelligence

Document & Workflow Intelligence: OCR, unstructured data parsing, event-driven workflows.

Analytics & Visualization

Analytics & Visualization: Power BI, Tableau, KPI-driven dashboards.

Security & Compliance

Security & Compliance: HIPAA, SOC2, PII handling, auditability frameworks.

DevOps & CI/CD

DevOps & CI/CD: GitOps, Infrastructure as Code, automated deployment & testing pipelines.

AI/ML

AI/ML: Familiarity with generative AI, Agentic AI, NLP, prompt engineering, LLM frameworks.

OS

OS: Windows and Linux.

Cloud Platforms

Cloud Platforms: Azure (ADF, Databricks, ADLS, Synapse), API architecture, microservices.

AWS Experience is a Plus

AWS experience is a plus.

About the Company

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ExlService Holdings Inc