Position OverviewIt's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.The Senior Manager, Communications & Change Management is responsible for leading the communication strategy for the People function and ensuring employees and leaders receive clear, coordinated, and timely communications that support business priorities, organizational change, and the Dutch Bros culture.Reporting to the Chief Human Resources Officer, this role serves as a strategic advisor to the People Leadership Team and partners closely with leaders across the organization to translate business priorities into integrated communication strategies that drive understanding, alignment, and engagement.This role owns the People communications roadmap and communication planning for major initiatives, including organizational changes, people programs, policy updates, technology implementations, leadership communications, and M&A activity. The Senior Manager will connect initiatives across the People function into a cohesive narrative while leading executive communications, leadership cascades, and change communication strategies.The ideal candidate combines strong business acumen, organizational awareness, and communication expertise. They can quickly understand business priorities, anticipate communication needs, influence senior leaders, and develop strategies that help employees navigate change and stay connected to the company's direction and purpose.Job QualificationsBachelor's degree in Communications, Public Relations, Journalism, or related field (or equivalent experience)8+ years of experience in internal communications, change communications, corporate communications, or related fieldsExperience leading communication strategies for large‑scale organizational initiatives and change effortsExperience partnering with executive leaders to develop strategic messaging and communication plansExperience supporting organizational transformations, restructures, acquisitions, or enterprise‑wide initiativesExperience leading and developing communications professionals (preferred)Location RequirementThis role is located in Tempe, AZ. This position is required to be in office 4 days per week (Mon‑Thurs); Fridays are optional remote work days.Key ResponsibilitiesStrategic Communications & Change LeadershipOwn the communication strategy and roadmap for the People functionDevelop integrated communication plans for major People initiatives and organizational changesConnect initiatives across the People team into a cohesive employee narrativeEstablish communication governance and planning processes that improve alignment and reduce communication overloadProactively identify communication risks, opportunities, and employee impactsExecutive Communications & Leadership CascadesServe as a trusted communications advisor to the CHRO and People Leadership TeamDevelop executive messaging, talking points, presentations, FAQs, and leadership communication materialsDesign and manage communication cascades for organizational initiatives, restructures, and business changesEquip leaders with messaging and tools that support effective team communicationOrganizational Change & TransformationLead communication planning for reorganizations, workforce changes, acquisitions, integrations, technology implementations, and other transformational initiativesPartner with HR Business Partners and business leaders to assess stakeholder impacts and communication needsDevelop communication strategies that support employee understanding, adoption, and engagement during periods of changeCross‑Functional Partnership & Team LeadershipPartner with leaders across the business to align messaging and communication plansProvide strategic communication guidance for key organizational initiativesLead and develop the communications team member responsible for newsletters, channels, and communication executionEnsure communications reflect Dutch Bros' voice, values, and cultureCommunication EffectivenessMeasure and evaluate the effectiveness of communication strategies and campaignsGather employee feedback and insights to improve communication outcomesPartner with People Analytics and other teams to identify opportunities to strengthen employee understanding and engagementSkillsExceptional writing, editing, and storytelling skillsStrong business acumen and ability to quickly understand organizational prioritiesExperience developing communication and change management strategiesStrong stakeholder management and executive influence skillsAbility to translate complex topics into clear, actionable communicationsExcellent project management and organizational planning capabilitiesAbility to manage multiple priorities in a fast‑paced environmentHigh attention to detail and commitment to communication excellencePhysical RequirementsIn‑Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and interruptions. Must be able to collaborate in person with occasional impromptu in‑person meetingsOffice Conditions: Adaptability to typical office conditions, which may include exposure to air conditioning, heating, artificial lighting, and varying noise levelsMobility: Ability to sit, stand, reach, twist, stretch, and work at a desk for long stretches. Must be able to occasionally move or lift office items up to 25 poundsHearing Requirements: Hearing must be sufficient or correctable to ensure clear understanding of spoken information, including participating in virtual meetings and phone calls. Use of hearing aids or other assistive devices is acceptable if needed.Reading and Writing Proficiency: Ability to read and write in English is essential for processing documents, drafting reports, and following up on necessary actions. Proficiency in written communication is required to handle job‑related tasks effectively.Vision Requirements: Vision must be adequate or correctable to perform essential job duties, such as reading documents on a computer screen and using other visual tools. Use of corrective lenses or other measures to meet visual requirements is expected if needed.Technology Proficiency: Must be proficient in operating a computer and other office productivity tools such as printers, scanners, and collaboration software.Effective Communication: Must possess strong verbal and written communication skills to interact effectively with team members, clients, and other stakeholders via email, video conferencing, and other in‑office communication tools.CompensationDOEIf you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!#J-18808-Ljbffr