Senior Manager - Community

Senior Manager - Community Back

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Location: United States of America State/Province/City: California City: Los Angeles Business Unit: Store Support Centre (SSC) Time Type: Full-time

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About lululemon

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community were in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About This Team

The NA Community team drives the strategy and execution for how lululemon connects and engages with new and existing guests, driving brand awareness and consideration, and delivering upon its purpose to help people feel their best. This team supports the North America retail portfolio in pursuit of store community excellence and creates community engagement experiences across select markets.

Reporting to the Director, NA Community West

The Senior Manager, Community (LA) develops the strategy and oversees execution of all community programming for Los Angeles, leading their team in the implementation of various brand and community campaigns, programs (Key Cities and Store Community) and activations, accelerating market growth and driving brand awareness and consideration in LA. This role serves as the voice of lululemon in LA in all conversations and decisions impacting the city and our guests and directly manages a team of two.

Core Responsibilities

• Create and execute strategy for localized community and marketing programs within LA.
• Drive Store Community excellence across the LA store portfolio.
• Leverage Ambassador collective in activations to increase awareness and engagement.
• Partner with the Director, NA Community West, retail leaders, and other North America channel partners to integrate cross-functional programming into LA and drive local business priorities.
• Direct and indirect budget allocation and management.

Be a Strategic Thought Partner

• Be a strategic thought partner to the Directors, NA Community West and East for driving scale of programming across other cities.
• Build a pipeline of key relationships and partners to drive future growth.

Qualifications

• Bachelors degree in marketing, business, or related field and/or 10 years experience in retail or other B2C organization.
• 5+ years leading people or teams with passion for coaching and mentorship.
• Proven record of managing multiple, diverse projects within related field.
• Proven success using data and insights to build a strategy and influence future decision-making.
• Excellent in oral and written communication and cross-functional enrollment.
• Comfortable in ambiguity within a fast-paced environment.
• Experience developing and leading events (virtual and/or IRL) is preferred.
• Experience negotiating and managing partnership contracts is preferred.

Additional Requirements

• Demonstrated or passionate commitment to inclusion, diversity, and equity principles must have.
• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

Additional Notes

Authorization to work in the US is required for this role.

Compensation and Benefits Package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $134,100 - $176,000 USD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity.

As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Workplace Arrangement

Hybrid - In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

Equal Employment Opportunity

Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances.

Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment.

While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at accommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.

AI Policy

The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.

At lululemon, we are committed to privacy, integrity, transparency, and ethical hiring practices. Our commitment to responsible AI ensures that proprietary information is protected and that all hiring decisions are based on an individual's own skills, judgment, and expertise without AI assistance.

Any use of AI during the interview process will result in immediate disqualification.

lululemon reserves the right to use AI detection tools to verify the authenticity of candidate responses.