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Senior Manager, Corporate IT

Protingent

Sprinkle, TX

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JOB DETAILS
SALARY
$75–$85 Per Hour
SKILLS
Cloud Computing, Communication Skills, Continuous Improvement, Contract Management, Customer Support/Service, Establish Priorities, IT Service Management (ITSM), Identity Data Management, Incident Management, Incident Response, Information Technology & Information Systems, Leadership, Licensing, Management of Information Systems/Technology (MIS), Mentoring, Metrics, Microsoft Product Family, Operational Improvement, Operations Processes, Performance Metrics, Problem Solving Skills, Research & Development (R&D), Semiconductors, Service Delivery, Service Level Agreement (SLA), Single Sign-On (SSO), Software as a Service (SaaS), Systems Administration/Management, Team Lead/Manager, Team Player, Technical Leadership, Technical Support, User Interface/Experience (UI/UX)
LOCATION
Sprinkle, TX
POSTED
Today
Job Title: Senior Manager, Corporate IT

Position Description: Protingent Staffing has an exciting contract Senior Manager, Corporate IT with our client located in Austin, TX.

Job Responsibilities:
  • Lead corporate IT service delivery spanning networking, identity and access management (IAM), service desk operations, collaboration tools, end-user experience, and cloud platform administration (SaaS, Microsoft 365, Atlassian governance, licensing, and optimization), ensuring scalable and reliable support for engineering and business teams.
  • Drive modernization initiatives by assessing current-state infrastructure, identifying technical debt and operational gaps, and executing prioritized improvement roadmaps across enterprise IT services within the contract window.
  • Build and drive a culture of accountability, ownership, and continuous improvement by mentoring IT professionals, enhancing operational processes, and enabling high-performing service and infrastructure teams.
  • Champion operational excellence through SLA and KPI development, service health monitoring, end-to-end incident management, escalation leadership, and root-cause-driven business problem resolution.
  • Strengthen partnerships with engineering leadership, R&D organizations, and corporate stakeholders to align IT services with evolving business and technical requirements.

Job Qualifications:
  • 12+ years of progressive IT experience, including significant experience leading technical teams
  • Strong experience leading corporate IT operations and enterprise service delivery within technically sophisticated environments
  • Demonstrated success modernizing IT environments and improving operational maturity, service quality, and scalable IT processes
  • Working knowledge of enterprise networking, identity and access management (SSO, MFA, lifecycle management), service desk operations, end-user computing, collaboration platforms, and cloud/SaaS administration
  • Experience administering enterprise productivity and collaboration platforms, including Microsoft 365 and Atlassian product suites
  • Strong understanding of IT service management, operational metrics, incident response, escalation management, and continuous improvement methodologies
  • Excellent communication, stakeholder management, and leadership skills, with the ability to collaborate effectively with engineering teams and executive leadership in fast-paced environments
  • Demonstrated success building and leading high-performing technical teams and driving operational accountability Preferred Qualifications
  • Hands-on technical expertise in one or more infrastructure or enterprise IT domains
  • Prior experience supporting R&D, engineering, or technically-focused organizations
  • Experience leading enterprise IT modernization or transformation initiatives
  • Familiarity operating in a semiconductor industry or similar complex, fast-paced, deep-tech environments.

Job Details:
  • Job Type: Contract
  • Pay Range: $75-$85 an hour.
  • Location: Austin, TX (5 days onsite).

Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.

About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.

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