I. Job Summary
Overview of Position
The Senior Manager, Creative Services leads a multidisciplinary creative team spanning design, video, and multimedia production while remaining actively engaged in concept development, creative direction, and execution. This role partners closely with Brand Strategy, Marketing, Events, Content, and Communications to bring narratives to life through visually compelling, story-driven creative.
Operating as both a people leader and senior individual contributor, this role sets creative standards, shapes experiences across touchpoints, and ensures creative output supports brand integrity, audience engagement, and business outcomes.
Opportunity Highlights
Translate Strategy into Experience: Bring brand and business strategy to life through integrated creative across digital, experiential, and enterprise channels.
Lead Creative at Scale: Develop and manage a high-performing creative team while establishing standards, workflows, and accountability.
Blend Vision with Execution: Operate as a senior creative practitioner, stepping in hands-on during high-impact or high-visibility moments.
Shape Flagship Moments: Own the creative experience for major events, campaigns, and initiatives that define how the brand is seen and felt.
Drive Creative Consistency: Ensure cohesive storytelling and visual excellence across platforms, formats, and audiences.
II. Job Responsibilities
Creative Leadership & Team Development
Lead, mentor, and develop a multidisciplinary creative team across design, video, and production.
Set creative vision, standards, and expectations while fostering a culture of accountability, growth, and continuous improvement.
Provide hands-on coaching, feedback, and creative guidance to elevate craft, storytelling, and consistency across the team.
Hands-On Creative Execution (Multimedia)
Serve as a senior creative contributor, personally engaging in concepting, art direction, design refinement, video review, and final deliverable shaping as needed.
Apply deep expertise in multimedia storytelling, including digital design, motion graphics, video production, and presentation design.
Ensure creative concepts translate effectively across formats such as web, social, email, presentations, stage visuals, and video content.
Digital & Event Experiences
Lead and actively shape creative assets for digital channels (web, social, email, campaigns) and live events (stage design, show flow visuals, motion graphics, video).
Partner closely with Events and Marketing teams to deliver immersive, cohesive visual experiences that reinforce narrative, brand, and audience engagement.
Creative Operations & Delivery
Manage creative intake, prioritization, workflows, and resourcing to balance speed, quality, and capacity.
Step in as an executor during high-volume or high-visibility periods to ensure delivery excellence.
Partner with external agencies and freelancers as needed, providing clear creative direction, quality oversight, and brand alignment.
III. Scope
4 direct reports
Team Composition: Design, video, and multimedia production professionals
Enterprise Impact: Creative output supporting brand marketing, digital channels, enterprise initiatives, and live events
Complexity: High-visibility creative work across multiple platforms, audiences, and timelines
External Partners: Manages and collaborates with agencies and freelance resources as needed
IV. Knowledge, Education, Skills & Abilities
7+ years of experience in creative services, multimedia design, or content production
Demonstrated success leading creative teams while also serving as a hands-on contributor
Strong technical and creative proficiency across design systems, video, motion, presentations, and event visuals
Ability to balance creative vision with operational execution in a fast-paced environment
Strong creative judgment, storytelling instincts, and attention to detail
Bachelor’s degree required; advanced degree a plus
The salary range for this position is:
$139,556.97 - $188,812.37
Medifast (NYSE: MED) is the health and wellness company known for its science-backed, coach-guided lifestyle system. Designed to help address the challenges of metabolic dysfunction, the company’s holistic approach integrates personalized plans, scientifically developed products and a framework for habit creation — all supported by a dedicated network of independent coaches. Driven to improve metabolic health through advanced science and comprehensive behavioral support, Medifast has introduced Metabolic Synchronization, a breakthrough science that reverses metabolic dysfunction through a targeted reset of the body’s metabolism. Research shows the company’s comprehensive system activates strong and targeted fat burn to enhance metabolic health and body composition by reducing visceral fat, preserving lean mass and protecting muscle. Backed by more than 40 years of clinical heritage, Medifast continues to advance its mission of Lifelong Transformation, Making Healthy Lifestyle Second Nature®. For more information, visit MedifastInc.com and follow Medifast on X and LinkedIn.