Senior Manager, Customer Success & Support (Remote)

BackerKit

San Francisco, CA(remote)

JOB DETAILS
SKILLS
Coaching, Communication Skills, Performance Analysis, Performance Metrics, Software as a Service (SaaS), Team Lead/Manager
LOCATION
San Francisco, CA
POSTED
Today

BackerKit is looking for a Senior Manager of Customer Success to lead a blended team across Customer Success and Support. This remote-first role involves coaching and developing a team, enhancing workflow processes, and overseeing performance metrics.The ideal candidate should have a deep understanding of customer success in a tech or SaaS context, excellent communication skills, and a passion for helping others grow.This position offers a competitive salary, stock options, and additional benefits including medical, dental, and a family-friendly work culture.#J-18808-Ljbffr

About the Company

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BackerKit