Senior Manager, eCommerce Mobile Digital Experience

Charter Communications Inc

Stamford, CT

JOB DETAILS
SKILLS
A/B Testing, Advertising, Agile Modeling, Artificial Intelligence (AI), Automation, Backlog Prioritization, Communication Skills, Content Management Systems (CMS), Continuous Improvement, Cross-Functional, Customer Relations, Customer Satisfaction, Documentation, Establish Priorities, Internet TV, Leadership, Local News, Marketing, Mentoring, Mobile Devices, Process Improvement, Product Management, Productivity Management, Risk Management, Sales, Sports, Team Lead/Manager, User Interface/Experience (UI/UX), Website Traffic, eCommerce
LOCATION
Stamford, CT
POSTED
30+ days ago

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you have a passion for shaping seamless mobile shopping journeys and leading teams to deliver innovative digital solutions? As Senior Manager, eCommerce Mobile Digital Experience at Spectrum, you'll oversee the strategy and execution of mobile sales features on Spectrum.com, ensuring customers can easily explore, evaluate, and purchase mobile products. Your leadership will accelerate our digital growth and enhance how millions of customers interact with Spectrum every day.

How You'll Make an Impact

Lead the execution and enhancement of mobile sales features and capabilities across Spectrum.com

Manage and mentor a team of product managers and delivery professionals to drive exceptional mobile experiences

Translate business goals into actionable delivery plans, roadmaps and prioritized team backlogs

Collaborate with Engineering, UX, Marketing, Sales and Analytics to deliver high-quality releases while maintaining speed and customer satisfaction

Drive continuous improvement in mobile shopping and checkout flows through experimentation, testing and optimization

Use analytics and AI-enabled tools to identify friction points, validate feature performance and scale successful initiatives

Ensure strong delivery practices including documentation, release readiness, risk management and effective communication with stakeholders

Working Conditions

Office environment (four days onsite/one day remote)

What You'll Bring to Spectrum

Required Qualifications

Education

Bachelor's degree or equivalent experience

Experience

Experience in product management, digital experience or eCommerce

Prior experience leading people or delivery teams in a product or digital environment

Strong experience delivering customer-facing features within an Agile operating model

Experience partnering cross-functionally with Sales, Marketing, UX, Engineering and Analytics

Skills

Familiarity with mobile sales, subscription products or device-driven purchase journeys

Experience with experimentation, A/B testing and optimization frameworks

Data-driven mindset with an ability to use insights for prioritization and iteration

Demonstrated use of AI or automation tools to improve productivity, insight generation or decision-making

Preferred Qualifications

Education

Advanced degree preferred

Experience

Experience supporting eCommerce or subscription-based businesses

Background working on high-traffic consumer websites or mobile-first experiences

Experience partnering across marketing, sales, product, UX, analytics and technology teams

Skills

Experience in wireless, telecom or subscription-based businesses

Experience optimizing multi-step checkout or device selection flows

Familiarity with CMS-driven platforms and content-heavy environments

#LI-LB1 MST615 2026-73591 2026

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.

Watch this video to learn more.

Grow Your Career Here

We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

About the Company

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Charter Communications Inc