Senior Manager, Employee Engagement And Volunteer Programs

Job Summary

The Senior Manager, Employee Engagement & Volunteer Programs will lead the strategy, development and execution of programs that activate GPC employees in meaningful community impact. This role oversees volunteerism (including skills-based service and board placements), employee charitable giving campaigns, matching gifts and Foundation-related employee benefit programs (hardship & relief, scholarship, tuition reimbursement) in partnership with HR.

Aligned with the GPC Foundation's core functional areas - corporate giving, volunteer engagement, employee charitable giving and Foundation supported employee benefit programs - this role is responsible for building scalable infrastructure, driving participation, tracking impact and enhancing employee pride in being part of Team GPC.

The Senior Manager, Employee Engagement & Volunteer Programs will collaborate closely with HR, Communications and Foundation Operations to ensure programs are strategic, well-structured, measurable and aligned with GPC's values, culture and giving priorities.

Responsibilities

Volunteer Strategy & Program Development

• Enhance and scale a strategic enterprise-wide volunteer program that complements and aligns with CSR and giving priorities
• Develop and promote skills-based volunteerism opportunities aligned with employee expertise
• Enhance and manage employee board service placement and representation with community organizations, ensuring alignment with strategic priorities
• Design tools and processes for community mapping and strategic employee placement
• Establish participation goals and track outcomes and impact
• Develop scalable frameworks that support long-term growth and impact

Employee Charitable Giving & Matching Gifts

• Lead annual employee charitable giving campaigns
• Implement and oversee a Foundation-supported employee matching gift program
• Manage vendor/platform coordination for giving and matching gift programs
• Track participation rates, funds raised and impact metrics
• Continuously refine campaign strategy to optimize employee engagement and pride

Employee Foundation-Related Benefit Programs (In partnership with HR)

• Provide program oversight for:

• Employee Hardship & Relief

• Scholarship programs

• Tuition reimbursement (as applicable)

• Support application processes, documentation workflows and governance alignment

• Ensure clear program guidelines and transparent communication

• Track utilization, outcomes and impact metrics

Measurement, Reporting & Impact Tracking

• Develop and maintain dashboards to track:

• Volunteer participation

• Skills-based engagement

• Board placements

• Employee giving participation

• Matching gift utilization

• Hardship and scholarship metrics

• Analyze trends and identify opportunities to increase participation

• Prepare executive-ready summaries and reports

• Contribute data and storytelling insights to Foundation reporting and CSR efforts

Communications & Campaign Activation (In partnership with Communications)

• Develop communications plans around volunteer initiatives and giving campaigns
• Create toolkits and messaging for field leaders
• Support internal announcements and storytelling efforts
• Ensure clarity and consistency of messaging across platforms
• Elevate visibility of employee impact while balancing brand humility

Governance & Infrastructure

• Support development of structured processes, guidelines and controls aligned with Foundation standards
• Ensure appropriate documentation and audit-ready recordkeeping
• Collaborate with Foundation Operations to integrate systems and reporting tools
• Identify opportunities for process improvement, scalability and impact tracking

Qualifications

• 5-8+ years of experience in employee engagement, corporate philanthropy, CSR, nonprofit leadership, or related field
• Experience building or scaling volunteer programs and/or employee giving campaigns
• Demonstrated ability to manage cross-functional partnerships (HR, IT, Communications, Finance, Operations)
• Experience tracking participation metrics and reporting impact

Preferred Qualifications

• Strong program management and organizational skills
• Ability to design scalable frameworks and structured processes
• Data-informed mindset with comfort using dashboards, reporting tools and volunteer management platforms such as Blackbaud
• Excellent written and verbal communication skills
• High attention to detail and commitment to accountability
• Collaborative and relationship-oriented leadership style

Leadership

• Embodies the following values: serve, perform, influence, respect, innovate, team.
• Effectively communicates by motivating and inspiring others through clear and proactive communication.
• Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
• Makes balanced decisions and thinks strategically by being a forward thinker.

Physical Demands / Working Environment

• Primarily performed in a professional, climate-controlled office setting, with occasional field responsibilities.
• Position requires working on-site in the office four (4) days per week. The fifth workday may be performed remotely, subject to business needs and manager approval.
• Prolonged sitting (7-8 hours daily) with frequent computer and 10-key keypad use.
• Occasional standing, walking, bending, and lifting of light objects up to 25 pounds.
• Continuous close vision required for detailed financial data; adequate hearing for phone and virtual communication.
• Requires sustained concentration, attention to detail, and ability to manage multiple deadlines.
• Minimal travel (less than 5%); occasional extended hours during peak periods (e.g., month-end or year-end close).
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.