Senior Manager, Engineering

Do you have a passion for leading engineering teams and driving product innovation? As Senior Manager, Engineering at Spectrum, you’ll guide talented professionals, champion product integrity, and coordinate cross-functional efforts to elevate customer satisfaction and business results. Your expertise in engineering, operations and leadership will directly contribute to the advancement and reliability of Spectrum’s products and services, shaping the future of technology for our customers.

How You’ll Make an Impact   

• Lead and mentor engineering staff to design, implement, maintain, enhance and troubleshoot product delivery platforms
• Direct engineering support across system locations for both established and emerging technologies while ensuring adherence to operating standards
• Collaborate with Construction, Dispatch, Warehouse, Technical Operations and Care operations to optimize customer experience
• Advise managers on technical operations and strategic planning for network rebuilds, operations, and new product development and deployment
• Ensure compliance with Spectrum engineering standards, policies and procedures and maintain relations with local utilities, vendors, contractors and government agencies
• Oversee capital budget processes to ensure projects are cost-effective, on schedule and within budget
• Provide quality assurance guidance to engineering staff in accordance with technical quality assurance standards and FCC regulations
• Develop an effective front-line leadership team and support their growth to drive high performance

Working Conditions   

• Office environment
• Exposure to moderate noise levels
• Moderate Travel Required

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

• Bachelor’s degree in Engineering or related field or equivalent experience
• Industry and vendor-specific certifications and training (NCTI SCTE BCT/E)

Experience   

• 3+ years of project management work experience
• 3+ years of related leadership experience
• 7+ years of engineering HFC and networking experience

Skills   

• Ability to read write and communicate effectively in English
• Ability to make decisions and solve problems under pressure
• Ability to prioritize and organize work efficiently
• Ability to coach and counsel staff as needed
• Ability to supervise and motivate teams
• Proficiency with personal computer and software applications such as word processing and spreadsheets
• Knowledge of Spectrum products and services
• Knowledge of electronic theory Federal Communications Commission regulations and fiber optic theory
• Effective leadership skills with a results-oriented approach