Senior Manager, Engineering Quality

Summary

The Senior Manager, Engineering Quality Continuous Improvement is responsible for leading and championing quality excellence across the entire engineering lifecycle by embedding robust quality controls and integrated processes that drive sustainable, high‑performance outcomes. It ensures compliance with corporate standards for safety, reliability, and documentation across all engineering and operational activities, while establishing and maintaining quality governance frameworks such as quality plans, gate reviews, audits, metrics, and corrective/preventive action (CAPA) systems. Acting as the subject matter expert for Quality Assurance and Quality Control (QA/QC), the position promotes defect prevention, minimizes rework, accelerates project delivery, and ensures consistency in engineering outputs. It drives continuous improvement through data‑driven feedback loops, performance reviews, and lessons‑learned initiatives, and leads Root Cause Analysis (RCA) processes to resolve issues effectively, implement corrective and preventive actions, and foster long‑term organizational learning. The role also involves collaborating with engineering, operations, and leadership teams to align quality strategies with project and business objectives, monitoring and reporting on quality performance metrics to identify trends and recommend optimizations and fostering a culture of quality and accountability throughout engineering and technical teams.

General Description Duties & Responsibilities

Engineering Quality Assurance and Control (Prevention-focused)

• Lead the development, implementation, and continuous improvement of engineering quality practices aligned with the corporate QMS, ensuring consistent application across disciplines, projects, and lifecycle phases
• Establish and maintain fit-for-purpose Engineering Quality Plans and deliverable assurance frameworks, including design verification strategies, independent checks, standardized review criteria, discipline checklists, and risk-based sampling
• Define and govern engineering quality gates across the lifecycle (requirements definition, design maturity, HAZOP/LOPA actions, model and design validation, constructibility readiness, and commissioning turnover), with clear acceptance criteria, escalation thresholds, and accountability.
• Plan and execute engineering quality audits and assessments; lead multi-discipline audits as required and ensure timely closure and effectiveness of findings.
• Identify, trend, and eliminate engineering defects and systemic nonconformances through preventive standards updates, training, and targeted improvement actions.
• Deploy practical defect-prevention tools-including standard work, error-proofed workflows, peer review and independent check protocols, and right-first-time templates-and coach engineering teams in their application.
• Serve as a quality advisor across Engineering, Projects, Construction, Commissioning, Operations, Maintenance, and Supply Chain to ensure engineering deliverables support safe, reliable, and efficient execution.

RCA, Corrective Action, and Lessons Learned (Sustainment-focused)

• Act as the SME and facilitator for root cause analysis of engineering and operational events, including defects, near misses, reliability issues, and repeat failures, ensuring consistent methodology, rigorous causal analysis, and actionable outcomes.
• Standardize and deploy problem-solving methods (e.g., 5-Why, Fishbone, 8D, barrier analysis) and ensure corrective and preventive actions are risk-ranked, resourced, tracked, and verified for effectiveness.
• Lead structured lessons-learned capture and integration into engineering standards, specifications, design guides, and deliverable templates to prevent recurrence and reduce rework.
• Establish governance for action tracking, due-date discipline, and effectiveness reviews; escalate chronic issues and systemic barriers to leadership.

Additional Scope

• Embed preventive quality controls into standard engineering tollgates, with standardized review criteria, acceptance checkpoints, and lifecycle metrics from concept through commissioning.
• Implement integrated change control linking Engineering, Quality, and Operations. Establish closed-loop feedback from NCRs, RCAs, deviations, and field findings into controlled updates of standards and documentation.
• Build data-driven KPIs for design quality and rework, ensure end-to-end traceability of corrective and preventive actions, and continuously feed operational learning back into engineering.
• Lead readiness and maturity assessments for transitions from contracted to self-perform engineering. Identify and mitigate risks related to knowledge transfer, design ownership, training, and quality controls.
• Chair engineering quality reviews at defined tollgates, establish governance for audits and management reviews, and drive accountability to Engineering Quality Management principles.

Metrics, Reporting, and Continuous Improvement

• Build and maintain engineering-quality performance dashboards (defect escape rate, rework drivers, audit findings closure rate, CAPA effectiveness, recurring issue index), translating data into actionable improvement priorities.
• Use data analytics tools to identify trends and target high-leverage improvements, present quality performance to leadership with clear recommendations.
• Facilitate quality improvement events (Kaizen/Lean) focused on engineering cycle time, handoff quality, and rework elimination.

Qualifications

Required experience

• 15+ years of experience in engineering execution environments with demonstrated accountability for engineering works, technical assurance, or Management Systems deployment.
• Experience supporting LNG facilities/projects and/or large capital project delivery organizations (EPC/EPCM/owner engineering environments).
• Demonstrated ability to plan and conduct technical audits/assessments and drive closure of findings and corrective actions.
• Strong RCA facilitation experience and ability to coach cross-functional teams to deliver effective CAPA and sustained prevention.
• Working knowledge of structured risk and process safety workflows (Process safety integration), e.g., HAZOP, MOC, risk assessments, and the ability to integrate learnings into standards and practices.
• Strong written and verbal communication skills; capable of influencing across organizational levels and mediating priorities to resolve high-risk issues.
• Proficiency with Microsoft Office; comfort with dashboards/metrics and digital workflow tools.
• Leadership & Communication; Influencing without authority, facilitation, executive-ready summaries, stakeholder alignment, training/mentoring, conflict resolution and escalation management.
• Proficiency with Power BI (or equivalent) for quality analytics and leadership reporting.

Education

• Bachelor's degree in engineering (Mechanical, Chemical, Electrical, Industrial, or related technical discipline)

Licensing & Certifications

• ISO 9001 Lead Auditor or equivalent quality auditing credentials; ASQ certifications (e.g., CQA, CMQ/OE) (Preferred)
• Lean/Six Sigma certification (Green Belt or higher) with demonstrated Kaizen/CI facilitation (preferred)