Job Description
Required Qualifications
- Bachelor’s degree or equivalent professional experience.
- 10 or more years of general liability claims handling experience.
- 5 or more years of leadership or supervisory experience in a claims environment.
- Ability to obtain a Florida All Lines Adjuster License upon hire and reciprocal licenses in states where Publix operates.
- Valid driver’s license.
- Advanced knowledge of general liability claims management, including investigation, negotiation, litigation oversight, and settlement practices.
- Strong understanding of claims compliance, training, auditing, licensing, performance management, and regulatory reporting requirements.
- Extensive knowledge of civil litigation, legal proceedings, legal terminology, jurisdiction-specific statutes, and case law.
- Ability to analyze complex claims data, identify trends, and implement operational improvements.
Preferred Qualifications
- Bachelor’s degree in Business, Risk Management, or a related field.
- Master’s degree in any discipline.
- 12 or more years of general liability claims handling experience.
- 7 or more years of leadership or supervisory experience.
- Professional designations such as CCLA, SCLA, CPCU, or ARM.
- Active Florida All Lines Adjuster License.
- Experience leading large, multi-level claims organizations and driving strategic operational initiatives.
Risk Management
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