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Senior Manager, Housekeeping

AEG Presents

Phoenix, AZ

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JOB DETAILS
SKILLS
Analysis Skills, Billing, Budget Management, Budgeting, Change Management, Communication Skills, Computer Skills, Contract Negotiation, Cost Analysis, Cost Control, Custodial Services, Detail Oriented, Documentation, Driver's License, English Language, Executive Assistant Skills , Expense Management, Expense Tracking, High School Diploma, Housekeeping/Cleaning, Inventory Management, Leadership, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Mortgage, Multilingual, Operations, Operations Management, Organizational Skills, People Management, Performance Analysis, Performance Metrics, Power Amplifier, Procurement Management, Project Planning, Project Tracking, Property Management, Service Level Agreement (SLA), Spanish Language, Sustainability, Team Player, Time Management, Training/Teaching
LOCATION
Phoenix, AZ
POSTED
3 days ago
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Player 15 Group - the sports & entertainment brand behind the Phoenix Suns (NBA),Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center - is redefining the industry standard. Headquartered in downtown Phoenix and engaging fans across the world, Player 15 Group is driven by possibility, innovation, and the desire to create memorablemoments for our fans and community. Our culture is anchored in purpose-driven leadership and fueled by individuals who bring passion, creativity, and vision to everything they do. We challenge convention, amplify voices, and create experiences that resonate well beyond the final buzzer. This is where talent meets purpose and bold ideas become reality.

We are seeking an experienced and motivated Senior Manager, Housekeeping to join our team. In this high-impact role, you will support all facets of janitorial services for Player 15 Group, including third-party vendor ABM and in-house staff, while playing a key role in broader department initiatives. What You Will Do:
  • Oversee daily operations of janitorial services in the Mortgage Matchup Center Arena, 5G Suns Training Facility, MACU Mercury Training Facility, and Player 15 Group Office Headquarters provided by ABM and internal staff, including scope of work, special projects, cleaning protocols, checklists, staffing coordination, and training.
  • Administer and track budgets for janitorial services and operational supplies. Manage billing, expense tracking, purchasing, and inventory control to ensure cost-effective operations and contractual compliance.
  • Ensure timely and on-budget delivery of ABM projects by monitoring performance metrics and aligning with defined scopes and financial objectives.
  • Support the VP of Operations in key areas of ABM contract negotiations, including scope review, cost analysis, and service level agreements.
  • Serve as the GBAC STAR Facility and WELL Certification Accreditation Representative
  • Active member of the facility's Safety and Sustainability Committees.
  • Develop and implement comprehensive project plans, manage scope, timelines, and budgets using established verification and change management methodologies. Maintain organized and accessible project documentation through centralized digital systems.
What We Need from Our Senior Manager, Housekeeping:
  • Outstanding analytical skills with keen attention to detail and accuracy.
  • Computer Skills: Proficiency with Microsoft Outlook, Word, PowerPoint, and Excel.
  • Language Skills: Effective communication in written and verbal English; bilingual Spanish is a plus.
  • A proven track record of driving strong performance and operational metrics
  • Willingness to work irregular hours.
Experience/ Education Requirements:
  • High school diploma or GED
  • 3-5 years of people management experience
  • 5 years of property management experience
  • A valid driver's license
What You Can Expect: The work environment characteristics described here are representative of those that must be met by the Senior Manager, Housekeeping to optimally perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to transit throughout the arena for long periods of time.
  • This position works mainly indoors, removed from extreme weather; exposure to weather is < 5%
  • S-Sedentary Work - Exerting up to 10 pounds of force occasionally.
  • Must be able to carry on a conversation both on the phone and in-person.
  • Ability to Read, Write & Speak in English
  • Wide range of full-time benefit options including
    • Medical, Dental and Vision coverages
    • Life and Disability options
    • Vacation, sick and holiday leave programs
  • Perks:
    • Discounts at Fanatics Team Shop
    • Tickets available for Phoenix Suns and Phoenix Mercury games
  • Visit our Culture page to learn more about our culture and work environment


Player 15 Group is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. For questions about this career opportunity, please contact the People & Culture Talent Acquisition team at talentacquisition@suns.com

About the Company

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AEG Presents

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