Senior Manager Infrastructure Operations

BravoTech

Dallas, TX

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JOB DETAILS

SKILLS

Access Control, Analysis Skills, Ansible, Authentication, Automation, BGP, Cisco Network Systems, Cloud Applications, Cloud Computing, Communication Skills, Continuous Improvement, Cross-Functional, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Documentation, Documentation Standards, Engineering, Enterprise Architecture, Financial Services, Firewalls, Hybrid Cloud, Identify Issues, Incident Response, Leadership, Mentoring, Microsoft Windows Azure, Network Access Control (NAC), Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Connectivity, Network Performance/Analysis, Network Routing, Network Support, Network Switching, Offshoring, Open Shortest Path First Protocol (OSPF), Operational Strategy, Operational Support, Operations Management, Operations Processes, Operations Security (OPSEC), Oracle, Organizational Skills, Policy Implementation, Procedure Development, Process Improvement, Python Programming/Scripting Language, Quality Management, RADIUS (Remote Authentication Dial-In User Service), Regulatory Compliance, Reliability Engineering, Risk Management, Root Cause Analysis, Scalable System Development, Scripting (Scripting Languages), Security Infrastructure, Strategic Planning, TACACS (Terminal Access Controller Access Control System), Team Lead/Manager, Technical Leadership, Technology Analysis, Time Management, VPN (Virtual Private Network), Wi-Fi, Wide Area Network (WAN), Willing to Travel, Wireless Communications

LOCATION

Dallas, TX

POSTED

30+ days ago

Seeking a highly skilled Senior Network Engineer to serve as the technical lead for our global enterprise network infrastructure. This role combines hands-on engineering, architecture, operational leadership, and team mentorship responsibilities across a geographically distributed organization with offices throughout the Americas, EMEA, and APAC.

The ideal candidate will possess deep technical expertise across enterprise networking technologies, strong troubleshooting and analytical capabilities, and the ability to lead network modernization and standardization initiatives. Individual will play a critical role in ensuring the operational stability, security, scalability, and performance of our global network environment.

This position reports directly to the SVP of IT Operations and will serve as the lead engineer for all network-related technologies and operational success. Essential Functions:

Network Engineering & Architecture
- Design, implement, maintain, and optimize enterprise network infrastructure across a global multi-office environment
- Lead network architecture initiatives, technology evaluations, and standardization efforts
- Design and support secure connectivity solutions including SD-WAN, VPN, cloud networking, and site-to-site connectivity
- Develop scalable network strategies supporting Azure and OCI-hosted enterprise services
- Drive continuous improvement of network reliability, resiliency, and security posture
Operational Support & Incident Response
- Maintain operational ownership of enterprise network infrastructure including switches, firewalls, wireless networks, and core routing
- Perform advanced troubleshooting and root cause analysis for complex network and connectivity issues
- Respond quickly and effectively during critical outages or service-impacting incidents
- Serve as an escalation point for major incidents and high-priority troubleshooting efforts

- Participate in occasional after-hours escalation support as required
Leadership & Team Management
- Lead and mentor a small team of offshore junior-to-mid-level network engineers
- Coordinate operational activities to ensure effective global coverage outside of U.S. business hours
- Establish operational procedures, standards, and documentation practices
- Foster accountability, technical growth, and strong customer service within the network engineering function
- Collaborate with SME peers to support cross-functional initiatives
Security & Infrastructure Integration
- Manage firewall architecture, policy design, implementation, and troubleshooting
- Support enterprise authentication and access control technologies including TACACS, RADIUS, and Cisco ISE
- Collaborate with infrastructure, security, cloud, and application teams to support enterprise initiatives
- Ensure network configurations align with security and compliance standards
Documentation & Process Improvement
- Create and maintain high-quality network diagrams, operational documentation, standards, and procedures
- Develop repeatable deployment and troubleshooting processes
- Identify automation opportunities and operational efficiencies where appropriate

Required Knowledge, Skills and Abilities:

8+ years of progressive enterprise network engineering experience
Proven experience serving as a senior or lead network engineer within a global organization
Strong hands-on experience with:
Cisco networking technologies
Experience with Cisco ISE or comparable network access control platforms
Meraki infrastructure
Fortinet firewalls and security solutions
Arista switches and wireless access points
Deep understanding of: BGP, OSPF, DHCP, DNS, TACACS, RADIUS, VPN technologies, SD-WAN, enterprise Wi-Fi design and troubleshooting, and packet capture and inspection tools
Experience supporting cloud networking environments, particularly Microsoft Azure
Experience supporting hybrid cloud connectivity and enterprise WAN architectures
Strong troubleshooting methodology with the ability to think critically under pressure
Demonstrated ability to communicate effectively with both technical and non-technical stakeholders
Excellent documentation and organizational skills
Experience leading projects and influencing technical direction

Education:

Bachelors degree required
Masters degree preferred

Experience:

This role is highly hands-on and requires both strategic thinking and operational execution
8+ years of progressive enterprise network engineering experience
Proven experience supporting stable, scalable, and secure global network operations.

Experience reducing operational risk and driving standardization across multiple office locations.
Demonstrated leadership managing and developing offshore network engineering teams.
Strong ability to partner effectively with infrastructure, security, and business leadership teams.
Experience responding to and resolving critical incidents and operational challenges in a timely and effective manner.

Other Skills:

Experience with Oracle Cloud Infrastructure (OCI)
Familiarity with infrastructure automation and scripting tools such as: Terraform, Python and Ansible
Experience working within financial services, private equity, or similarly regulated environments
Prior experience leading distributed or offshore technical teams

Work Environment:

This job operates in a professional office environment
Please note that all applicants must reside in and perform all work remotely from one of the following states for the entire duration of the employment: Florida, Michigan, Montana, New Jersey, New York, North Carolina, Pennsylvania, Texas, Utah, or Virginia.
- Candidates located in the Dallas-Fort Worth area are preferred.
This positions hours vary depending on business activity
Candidate must be available during standard U.S. business hours
Occasional after-hours support may be required during major incidents or escalations

Travel Requirements:

This position does not require frequent travel, less than 10%. Travel would be domestic

About the Company

BravoTech

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