Job Description
Note Fidelity will not provide immigration sponsorship for this position.
The Role
Fidelity Charitable has an opening on our Consumer and Product Marketing team for a Senior Manager Product Marketing. This role will support communications and campaigns across B2C and B2B audiences including donors financial advisors and nonprofits.
You will own and complete marketing initiatives to support new and established products and services driving engagement adoption and long-term dedication. This includes developing and implementing coordinated campaigns and lifecycle marketing programs that educate customers and deepen their relationship with Fidelity Charitable.
You will collaborate with business partners in product strategy and the delivery of offerings and solutions to translate business priorities into clear effective marketing strategies. This role spans messaging development campaign execution and content creation across channels including web email and collateral.
Successful candidates operate with significant ownership and autonomy thrive in a fast-paced matrixed environment and can prioritize multiple demands while delivering high-quality marketing and communications.
The Expertise and Skills You Bring
Bachelors degree required ideally with a background in marketing or communicationswriting.
Shown success developing and implementing integrated multi-channel marketing and communications campaigns that drive measurable business outcomes.
Experience owning the development and execution of marketing strategies that increase awareness adoption and engagement across B2C and B2B audiences.
Proficiency in the end-to-end execution of integrated multi-channel campaigns email web collateral digital experiences with high-quality delivery on tight timelines.
Ability to serve as a marketing subject matter expert providing strategic guidance and contributing to growth opportunities across the organization.
Strong writing editing and content development skills with the ability to translate sophisticated products and services into clear customer-focused messaging across the customer journey.
Experience supporting product and service marketing initiatives including campaign strategy product launches asset development and lifecycle communications.
Ability to handle multiple complex initiatives simultaneously in a fast-paced matrixed environment with strong project management and organizational skills and exceptional attention to detail.
Demonstrated ability to collaborate influence and build partnerships across cross-functional teams to drive business priorities and strategic initiatives.
Data-driven mentality with experience leveraging performance metrics and customer insights to optimize campaigns engagement and customer experience.
Proactive adaptable approach capable of identifying and driving growth optimization and continuous improvement opportunities.
Proficiency in PowerPoint Excel Outlook Word experience with Salesforce Tableau Workfront CMS tools or similar platforms a plus.
Knowledge of Fidelity financial services or philanthropy preferred.
The Team
You will be a member of the Fidelity Charitable Marketing Team. We are responsible for marketing campaigns to educate and raise awareness of Fidelity Charitable and donor-advised funds then to drive product engagement and loyalty after account opening. As part of this dynamic and collaborative team you will partner across functions to support critical projects and campaigns. Building trust developing strong relationships and maintaining a growth mindset are essential to the teams success.
Fidelitys Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently some roles and locations require 100 onsite presence while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
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Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934 the Investment Advisers Act of 1940 the Investment Company Act of 1940 ERISA numerous state laws governing securities investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations including FINRA among others. Those laws and regulations may restrict Fidelity from hiring andor associating with individuals with certain Criminal Histories.
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Company overview
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At Fidelity we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodationsfmr.com or by calling 800-835-5099 prompt 2 option 3.
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Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
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At Fidelity we value honesty integrity and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal civil litigations and regulatory review employment education and credit review role dependent. These investigations will account for 7 years or more of history depending on the role. Where permitted by federal or state law Fidelity will also conduct a pre-employment drug screen which will review for the following substances Amphetamines THC marijuana cocaine opiates phencyclidine.
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