Senior Manager, National Accounts - Medical

About Face Reality:

Face Reality Skincare was created with one goal: to give people clear skin for good. With over 50 million people experiencing the physical and emotional toll of acne each year in the US, we made it our mission to develop an effective way to achieve clear skin through our clinically verified Clear Skin MethodTM, an adaptive method combining in-clinic treatments from certified skincare professionals, personalized at home product routines and lifestyle guidance. We are dedicated to giving not just real results but celebrating people and their skin at every part of their journey.

Our Core Values

Integrity, Inclusion, Collaboration, Adaptability, Accessibility

Our supportive business model ensures that everyone has a clear path to success and growth. We foster an inclusive space in which people are valued for who they are and are encouraged to collaborate to see goals fully realized. Fostering an open, honest culture gives us the opportunity to achieve greater trust internally and externally. Remaining flexible and adaptive allows us to remain responsive to the ever-changing world. Doing right, even if it is difficult, is of the utmost importance.

The Senior Manager of National Accounts - Medical is responsible for developing, leading, and executing Face Reality's national accounts strategy to drive sustainable revenue growth, expand enterprise partnerships, and deepen long-term strategic relationships. This role owns the performance of key national and multi-location partners, including MSOs, large medspa groups, dermatology platforms, educational institutions, and other high-impact strategic accounts.

This role requires a strategic, consultative leader with deep experience in professional skincare, aesthetics, or adjacently aligned B2B categories. The Senior Manager of National Accounts - Medical will collaborate cross-functionally with Marketing, Sales, Education, Finance, Customer Service and Operations, to ensure national agreements translate into execution, engagement, and measurable growth.

KEY RESPONSIBILITIES / ESSENTIAL FUNCTIONS

National Accounts Strategy & Growth

• Develop and execute a comprehensive national accounts strategy aligned with Face Reality's growth priorities and brand values
• Identify, target, and secure new national partnerships across professional skincare, aesthetics, dermatology, and education channels
• Drive expansion within existing national accounts through portfolio adoption, program utilization, and multi-location rollout strategies
• Lead annual and quarterly account planning, including growth forecasts, and execution milestones

Strategic Account Leadership

• Serve as the executive point of contact for key national partners, building trusted relationships with C-suite and senior decision-makers
• Lead contract negotiations including pricing structures, terms, rebates, compliance requirements, and value-added programs
• Ensure national contracts are effectively operationalized and executed at the regional and local level
• Deliver executive business reviews highlighting performance, insights, and growth opportunities

Revenue & Financial Management

• Own revenue, margin, and profitability targets for national accounts
• Partner with Finance to manage forecasting, budgeting, and trade or program investments
• Monitor performance against goals, proactively identifying risks and corrective actions
• Evaluate ROI on national initiatives, pilots, and partnership programs

Cross-Functional Collaboration

• Partner closely with Marketing to align national accounts with brand strategy, launches, promotions, and educational initiatives
• Collaborate with Education and Acne Expert Success to ensure training, onboarding, and engagement support long-term retention and performance
• Work with Operations and Supply Chain to support forecasting, inventory needs, and scalable execution
• Provide market and partner insights to inform product development, programs, and future innovations

Leadership & Development

• Establish clear performance expectations, KPIs, and development plans
• Foster a consultative, data-driven, and customer-centric sales culture
• Serve as a mentor and strategic leader across the broader sales organization
• Supervise Associate National Account Manager

Market & Industry Expertise

• Maintain deep knowledge of the professional skincare and aesthetics landscape, including competitive dynamics, emerging channels, and industry trends
• Represent Face Reality at key industry events, trade shows, and national partner meetings
• Translate market insights into actionable strategies that strengthen Face Reality's leadership position

QUALIFICATIONS

Education and Experience:

• Bachelor's degree in Business, Marketing, or a related field required (MBA or advanced degree preferred)
• 10- 12 years of progressive sales or account leadership experience
• Proven success managing national or enterprise-level accounts within skincare, aesthetics, beauty, dermatology, or professional B2B environments
• Demonstrated experience negotiating and executing complex national agreements
• Strong financial acumen, including forecasting, P&L ownership, and ROI analysis
• Experience leading and developing high-performing teams

Preferred

• Experience within professional skincare or education-led brands
• Experience working with MSOs, PE-backed platforms, or multi-location partners
• Esthetician license or professional skincare background a plus

SKILLS & COMPETENCIES

• Strategic thinking with the ability to translate vision into execution
• Executive presence and strong consultative selling skills
• Advanced negotiation and relationship management capabilities
• Exceptional communication, presentation, and influencing skills
• Data-driven decision-making and analytical mindset
• CRM and sales analytics proficiency
• Willingness and ability to travel to accounts with a valid driver's license, reliable vehicle, and a clean driving record, as verified through a DMV screening process

PHYSICAL REQUIREMENTS:

To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. Reasonable accommodations may be made, upon request, to enable individuals with disabilities to perform the essential functions, provided such accommodations do not impose an undue hardship. The physical demands of this role include frequent sitting, standing, walking, lifting and carrying items under 25 lbs, pushing/pulling, extending/reaching, grasping objects, climbing, stooping/crouching/kneeling, and keyboarding. The position also requires constant driving, speaking, hearing to exchange information, and both near and far visual acuity. Twisting and other activities may occur occasionally. A detailed breakdown of physical demand frequency is available upon request.

Salary: $145k - $165 base plus commission and full benefits package *Please note this position is not eligible for visa sponsorship. Candidates must have authorization to work in the US without current or future sponsorship.