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Senior Manager, Network Product Engineering & Operations

The Walt Disney Company

New York, NY

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JOB DETAILS
SALARY
$197,400–$264,700 Per Year
SKILLS
Amusement Parks, Ansible, Application Programming Interface (API), Architectural Design, Architectural Services, Artificial Intelligence (AI), Automation, Broadcasting, Budget Management, Budgeting, Business Growth, Business Strategy, Capacity Management, Capacity and Performance Management, Cloud Computing, Communication Skills, Computer Science, Content Delivery/Distribution, Continuous Deployment/Delivery, Continuous Improvement, Continuous Integration, Contract Negotiation, Customer Experience, Customer/Client Research, Electrical Engineering, Entertainment and Media, Establish Priorities, Film, Financial Management, Forecasting, Git, High Availability, Hybrid Cloud, Leadership, Leading Edge Technology, Media Production, Multiplatform/Cross-Platform, Network Administration/Management, Network Architecture/Engineering, Network Performance/Analysis, Network Security, Operational Improvement, Operations Management, Performance Metrics, Performance Tuning/Optimization, Process Improvement, Procurement Planning, Product Engineering, Product Lifecycle, Product Planning, Product Strategy, Production Support, Production Systems, Python Programming/Scripting Language, Reliability Engineering, Requirements Management, Service Level Agreement (SLA), Sports, Storytelling, Streaming Technology, Team Player, Technical Delivery, Technical Leadership, Time Management, User Interface/Experience (UI/UX), Vendor/Supplier Management
LOCATION
New York, NY
POSTED
3 days ago
At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.


The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.


Team Description:


Reporting to the Director of Network Engineering & Operations within Global Network Engineering & Operations (GNEO), this role sits at the intersection of cutting-edge technology and world-class storytelling at The Walt Disney Company.


As Senior Manager, you will lead the engineering and delivery of high-performance network solutions that power some of the most dynamic media workflows in the world—from live broadcast, streaming platforms and film production to broadcast and post-production environments. Your team is responsible for designing, architecting, deploying, and operating network services that function as critical “products,” purpose-built to support the unique demands of Disney’s global media businesses.


This role goes beyond traditional network operations. It blends deep technical expertise with a product mindset, ensuring that network services are scalable, resilient, and aligned with the evolving needs of internal stakeholders. You will play a key role in shaping solutions that not only meet technical requirements, but also drive measurable business value and enable creativity at scale. If you’re passionate about building innovative infrastructure that powers iconic content and experiences, this is an opportunity to make a meaningful impact at one of the world’s most influential entertainment companies.


This position will be on-site, primarily at 7 Hudson Square, New York, NY.


WhatYou’llDo:


+ Lead high-performing teams of Managers, Senior Engineers, and Architects, providing hands-on leadership and product vision across network platforms that are critical for Disney’s media, broadcast, studio, and production operations.


+ Exercise full end-to-end product ownership for network platforms—including defining the long-term product vision,developingand prioritizing product roadmaps, and ensuring successful execution from strategy through deployment, operations, and ongoing improvement.


+ Establish and own the product lifecycle for network platforms, taking responsibility for ideation, requirements gathering, architecture, delivery, operational excellence, customer feedback loops, and product retirement.


+ Integrate deep domain and customer empathy, balancing creative, editorial, technical, and business


+ requirements to create and evolve differentiated network products that drive value and competitive advantage for the organization.


+ Develop andmonitorclear platform SLAs, KPIs, and business outcomes to measure product success and ensure transparency with stakeholders; lead regular reviews to adjust strategy and tactics foroptimalvalue.


+ Champion and drive the adoption of a product mindset within the organization, fostering continuous improvement, innovation, and delivering compelling user and business experiences.


+ Provide architectural leadership for the design, deployment, and evolution of scalable, reusable, and resilient network solutions spanning on-premises, hybrid, cloud, and edge environments.


+ Advance the use ofNetDevOps, automation, and AI/ML to streamline operations, enhance product capabilities, and drive efficiency and reliability at scale,leveragingmodern toolsets such as Python, Ansible, Terraform, Git, APIs, and CI/CD.


+ Collaborate closely with Studio, Media Engineering, TV Production, ESPN, ABC, OTV,NatGeo, Product, Security, and Operations teams to ensure network product strategy aligns to Disney content workflows, user needs, and enterprise initiatives.


+ Oversee and influence technology vendors and partners, ensuring alignment with product roadmaps, negotiating contracts and renewals, and driving continuous improvement in capabilities and support.


+ Own and manage financial performance of network products, including budget development, forecasting, procurement, and investment planning to ensure resource alignment with strategic priorities.


+ Ensure network platform security and compliance, embedding robust requirements and controls throughout the product lifecycle, especially for complex and high-stakes creative environments.


+ Act as the senior technical escalation point for production incidents and service issues,maintainingoperational excellence, minimizing downtime, and driving lessons learned directly into product enhancements and processes.


Required Qualifications & Skills:


+ Minimum of10+ years of progressive experience in network engineering, including deepexpertisein modern network operations, automation, andplatform‑basedservice delivery.


+ 5+ years of experience leadinghigh‑performingengineering teams, including managing managers and senior engineers in complex,mission‑critical, and 24×7 operational environments.


+ Demonstrated ability to provide architectural ownership and influence forlarge‑scalenetwork platforms, shaping designs, standards, and patterns across teams and business units.


+ Proven experience owning orco‑owningnetwork platforms as products, including roadmap definition, prioritization, delivery, operations, and lifecycle management.


+ Strong understanding of media, studio, broadcast, streaming, and production technologies, including live production,post‑productionworkflows, contribution and distribution networks, andlatency‑sensitivesystems.


+ Hands‑onexperience designing and operatingbroadcast‑grade,high‑availability,low‑latencynetworks where uptime, determinism, and rapid recovery are critical toon‑airand production success.


+ Demonstrated ability tooperateunder production and broadcast deadlines, balancing innovation with operational stability and reliability.


+ Hands‑onexperience withNetDevOpsandinfrastructure‑as‑codepractices, including tools such as Python, Ansible, Terraform, Git, CI/CD pipelines, and network APIs.


+ Experience applying automation, analytics, and AI/ML techniques to network operations, including performance optimization, anomaly detection, predictive capacity planning, and intelligent remediation.


+ Strong understanding of howAI‑drivenoperations and observability can improve reliability, efficiency, anddecision‑makingin complex network environments.


+ Proven ability to translate creative, editorial, and business requirements into scalable, resilient network capabilities that directly support studio, production, and broadcast workflows.


+ Experience designing and operating hybridon‑premises, cloud, and edge network environments supporting global media production and content distribution.


+ Strong experience partnering with Architecture, Media Engineering, Product, Security, and Operations teams to align platform delivery withlong‑termstrategy.


+ Demonstrated ownership of budgets, forecasting, andmulti‑yearinvestment planning for network platforms and services.


+ Proven ability to manage technology vendors and partners, influencing roadmaps to align with evolving production, studio, and broadcast requirements.


+ Excellent communication andstakeholder‑managementskills, with the ability to engage effectively with engineering, creative, and business leaders across organizations and time zones.


+ Strong leadership presence, sound judgment, and the ability to makehigh‑impacttechnical and operational decisions in ambiguous,high‑pressureenvironments.


Preferred Qualifications:


+ Master’s degree in Computer Science, Engineering, or related discipline.


+ Certifications (JNCIA-Junos, JNCIA-MistAI, JNCIA-SEC, ACE-A, PCCSA, PCNSA, PCNSE, CCNA, CCNP, BIG-IP, DDIProfessional)


+ Past experiencewith live event, post-production, creative, broadcast, or VFX environments


RequiredEducation:


+ Bachelor of Science in Computer Science, Network Engineering, Electrical Engineering orcomparable field of study, and/orequivalentwork experience


#DISNEYTECH


The hiring range for this position in New York, NY is $197,400 to $264,700 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job ID: 10148588

Location: New York,New York

Job Posting Company: The Walt Disney Company (Corporate)
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

About the Company

T

The Walt Disney Company

The Walt Disney Company is the global leader in high-quality entertainment and innovative technology. Begin a career that delivers unparalleled creative content and experiences to audiences around the world.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Entertainment Venues and Theaters
WEBSITE
https://jobs.disneycareers.com

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