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Operations Management Jobs in Phoenix, AZ

Senior Manager, Operations & Governance - Digital Assets

Western Alliance Bank

Phoenix, AZ

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JOB DETAILS
SKILLS
Analysis Skills, Banking Operations, Banking Services, Blockchain, Business Administration, Business Banking, Business Operations, Change Management, Coaching, Commercial Banking, Communication Skills, Credit Processing, Cryptocurrency, Data Collection, Data Management, Data Quality, Finance, Finance Software, Financial Services, Industry Standards, Investment Management, Leadership, Legal, Legal Support Skills, Loan Operations, Loans, Maintain Compliance, Mortgage, Operations Management, Performance Management, Program Evaluation, Project/Program Management, Regulations, Regulatory Compliance, Regulatory Requirements, Risk, Risk Management, Training/Teaching, Treasury Management, Writing Skills
LOCATION
Phoenix, AZ
POSTED
3 days ago
Job Title:
Senior Manager, Operations & Governance - Digital Assets

Location:
CityScape

What you'll do:
As a Senior Manager - Operations and Governance, you'll assist in the development and implementation of the overall strategy for the Digital Asset Banking National Business Line (NBL). This includes enhanced risk management, policy governance, operations, and change management oversight processes. You'll ensure all NBL policies, procedures, and processes are documented and updated according to regulatory and internal standards. In this role, you'll collaborate with the Bank's business units, operational and administrative departments, and bank regulators to review and apply regulatory guidance and regulations across various NBL functions.
  • Manage all policies, procedures, and processes to ensure compliance with relevant laws, regulations, and frameworks for financial services institutions. Monitor and assess program governance and compliance initiatives, ensuring effective first line of defense, Enterprise Risk Management, and other governance controls for the NBL.
  • Advise and coordinate with Legal, Compliance, Operations, Risk, and other internal partners to facilitate program governance, risk, and compliance activities. Provide clear, pragmatic support and guidance regarding the interpretation and adoption of regulatory requirement changes. Advise NBL's senior and executive management on the impact of regulatory changes and recommend strategies.
  • Serve as a point of contact and subject matter expert for risk management, change management, and governance for NBL processes, new credit products, and new business lines. Formulate management and Board reports, responses, and remediation plans, supervising the data collection and validation process.
  • Lead and develop a team of portfolio managers, responsible for hiring, coaching, performance management, training, and development.
What you'll need:
  • 8+ years of related experience in Finance, Finance (GL Mgmt., Public Reporting, Analysis) or similar field.
  • Bachelor's degree in related field required; Masters or MBA in related field preferred.
  • Previous leadership experience required.
  • Advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
  • Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. Strong knowledge and familiarity with the regulatory environment for blockchain and digital assets.
  • Advanced knowledge of blockchain technology, digital assets, cryptocurrencies, and application in the financial industry.
  • Advanced proficient in project management and experience in leading and managing complex projects, particularly those involving technology and digital transformation.
  • Advanced speaking and writing communication skills.
  • Certified Blockchain Professional (CBP), Certified Enterprise Blockchain Professional (CEBP) and/or Certified Fintech Expert (CFTE) preferred.


Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation

About the Company

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Western Alliance Bank

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