Job Summary:
- Leads all aspects of our Northern California Optical Manufacturing Lab in Richmond, CA
- Leads/manages a team of 110+ FTEs and 5 direct reports producing 450K eyeglass orders per year
- Optimizes productivity while achieving quality eyeglasses and high member satisfaction
- Leads teams to achieve key metrics including Turnaround Time (TAT), quality, first pass yield, and other member satisfaction metrics
- Ensures compliance with safety rules, policies, procedures and KPs Principles of Responsibility
- Identifies opportunities and creates action plans for improved efficiencies and productivity
- Supports employee engagement to fulfill our vision of service/quality excellence
- Must be capable to lead in Labor Management Partnership environment
- Leads 24-hour x 5 days per week manufacturing organization with 110+ FTEs to support eyeglass manufacturing of 10,000 orders per week.
Location: Richmond, CA (Onsite) Currently 0% remote, but we have opportunities remote work perhaps one day per week. Based out of Optical Manufacturing Lab at 930 Marina Way South Richmond, CA 94804
Required Skills
- Bachelors degree in Business Management, Business Administration, Science, Technology, Engineering, or Mathematics (STEM), or related field AND minimum eight (8) years of experience in an optical lab
Preferred or Nice-to-have Skills
- Preferred Qualifications: Optician Certification from the American Board of Opticianry. Six Sigma Green Belt Certification. Manufacturing experience Supply Chain Management
Years of Experience: minimum eight (8) years of experience in an optical lab environment or directly related field OR Minimum eleven (11) years of experience in an optical lab environment or a directly related field.
Industry Experience: Manufacturing and / or Optical Laboratory
Education Requirements: Bachelors degree