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Senior Manager - Partner+ Operations and Account Management

Best Buy
  • Minneapolis, Minnesota
    3 days ago

    Job Description

    As a Partner+ Operations and Account Management - Senior Manager, you'll support the strategy and growth of our Partner+ program, which allows our vendor partners to use Best Buy's fulfillment capabilities. These include store pickup, fast shipping, and home delivery and installation. You'll work with external partners, as well as internal technology and supply chain teams, to drive continued adoption of the Partner+ program and growth of existing partnerships. If you are knowledgeable about fulfillment differentiators, e-commerce best practices, and operational capabilities, and have the ability to drive new business while effectively supporting daily operations, this role is right for you.

    This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non‑Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.

    What you'll do
    • Coach, guide, and develop employees while influencing internal and external partners.
    • Articulate business metrics and operational performance against key performance indicators (KPIs) to drive timely recommendations.
    • Build and maintain a pipeline of prospective partners, effectively communicate the value of the program, educate partners on integration requirements, and drive negotiations that lead to successful platform onboarding.
    • Manage the Partner+ P&L to deliver revenue growth and profitability goals.
    • Identify and track KPIs critical to the success of assigned vendors and drive efficiencies to reduce labor needs and increase scalability.
    • Partner with internal technology, operations, supply chain, legal, accounting, and other teams to run the business and continue evolving new capabilities.
    • Lead a team of associate managers and analysts who support overall program growth.

    Numbers & Facts

    LocationMinneapolis, Minnesota
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1966
    Websitehttp://www.bestbuy-jobs.com/

    About Company

    Energetic teams. Fun atmosphere. Exciting opportunities.

    That’s what you’ll find at Best Buy. Care to join us?

    You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.

    Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.

    When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.

    So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.

    Skills

    • Accountingunmatched
    • Alliance/Partner Managementunmatched
    • Best Practicesunmatched
    • Business Operationsunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Legalunmatched
    • Negotiation Skillsunmatched
    • Onboardingunmatched
    • Operational Supportunmatched
    • Operationsunmatched
    • Operations Managementunmatched
    • Performance Metricsunmatched
    • Profit & Lossunmatched
    • Revenue Growthunmatched
    • Sales Managementunmatched
    • Sales Pipelineunmatched
    • Supply Chainunmatched
    • Supply Chain Operationsunmatched
    • Team Lead/Managerunmatched
    • Technical Operationsunmatched
    • Time Managementunmatched
    • User Documentationunmatched
    • Work From Homeunmatched
    • eCommerceunmatched

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