Senior Manager, Patient Advocacy

Job overview:  

The Senior Manager, Patient Advocacy will focus on executing upon a comprehensive advocacy strategy.  This newly created role will be central in ensuring that the voices of patients, caregivers, and healthcare providers (HCPs) are represented in everything we do at Compass and embedded throughout the lifecycle of our treatments from early development through commercialization.  This role will be responsible for representing patients and patient advocacy groups, caregivers, and HCPs while working cross-functionally within Compass and with stakeholders in the broader external mental health ecosystem. This position will play a critical role in the successful launch of our first investigational product.

Location:Hybrid in our New York City office or remote on the East Coast, USA.

Reports to:Director, Advocacy.

Roles and responsibilities 
(Include but are not limited to): 

Advocacy Strategy Execution and Relationship Building

• Working closely with the Director, Advocacy, execute Compass' advocacy strategy
• Cultivate and manage trusted, transparent, and sustainable relationships with patient advocacy organizations, caregivers, and key opinion leaders
• Serve as an internal voice of patients and caregivers, ensuring authentic representation in clinical development, regulatory submissions, access strategies, and post-marketing activities

Cross-functional Collaboration

• Partner with Clinical Development, Regulatory, Government Affairs and Public Policy, Commercial, Medical Affairs, HEOR, and Market Access to embed patient, caregiver, and HCP insights into program design and strategic decision making
• Support internal teams by delivering patient-focused insight reports, educational sessions, and engagement planning
• Collaborate with Communications to elevate awareness of mental health conditions and reduce stigma

Patient Engagement and Insights

• Support initiatives that gather and integrate real-world patient and caregiver insights, including advisory boards, roundtables, and surveys
• Partner with R&D and clinical teams to ensure patient-centric clinical trial design and improved trial accessibility and diversity, including review of patient materials (e.g., trial brochures, informed consent) to ensure language and content are clear and empowering

Compliance and Governance

• Ensure all advocacy and patient-facing initiatives are conducted in accordance with legal, regulatory, and compliance frameworks
• Maintain appropriate documentation and transparency of engagements with external stakeholders

Candidate Profile:

Required:

• Bachelor's degree required; advanced degree (e.g., MPH, MSW, PharmD, MBA) preferred
• 3-5+ years of relevant experience in patient advocacy, public affairs, or medical affairs
• Demonstrated knowledge of mental health conditions, lived experience communities, and the landscape of advocacy organizations
• Proven ability to develop strategic partnerships with patient and caregiver groups in a collaborative and ethical manner
• Understanding of regulatory and compliance considerations in patient interactions (e.g., FDA, PhRMA, EFPIA guidelines)

Preferred:

• Experience supporting psychiatric or neurological clinical trials or commercialization efforts
• Knowledge of health disparities and experience working with diverse and underserved communities
• Comfort working in a fast-paced, innovative, and evolving organization

Key Competencies:

• Strong interpersonal and emotional intelligence skills
• Excellent written and verbal communication
• Strong organizational and project management skills
• High integrity and respect for patient and caregiver perspectives
• Collaborative, proactive, and flexible mindset