Senior Manager PMT-ES, AWS Payments and Fraud Prevention

AWS Payments and Fraud Prevention is seeking a Sr. Manager PMT-ES to lead a team of product managers focused on transforming how customers (humans and agents) adopt and transact with AWS. This role drives strategic initiatives that expand AWS"s global reach and accessibility by increasing geographic payment coverage, diversifying payment methods, and reducing friction across customer touchpoints. The position requires balancing growth-oriented product innovation with operational excellence, overseeing initiatives that span from streamlining enterprise onboarding and payment experiences to pioneering next-generation capabilities like embedded checkout and AI-powered payment solutions. The leader will guide cross-functional teams to deliver measurable business impact through improved customer conversion, enhanced payment success rates, and optimized cash flow management, while building the foundation for future autonomous payment capabilities that meet customers wherever they are in their cloud journey.

Key job responsibilities

Strategic Leadership

Define and execute the multi-year product strategy for global payment adoption and customer accessibility across AWS"s expanding customer base

Partner with senior leadership across AWS Billing, Accounting, FinTech, Sales, and external financial institutions to align product roadmaps with business objectives

Establish product metrics and KPIs that balance customer adoption, payment success rates, and revenue optimization

Product Development & Execution

Lead a team of product managers responsible for the payments adoption portfolio spanning payment methods expansion, enterprise onboarding, and GenAI-powered tools

Prioritize and sequence initiatives across geographic payment coverage expansion, payment method diversification, and customer contact point optimization

Coordinate product launches across 33+ engineering teams spanning multiple organizations

Champion customer-centric solutions that reduce barriers to AWS adoption while maintaining security, compliance, and financial controls

Champion AI-driven development in the organization, including GenAI applications for payment lifecycle management

Cross-Functional Collaboration

Work closely with engineering leaders to balance technical architecture decisions with product requirements across Payments and Fraud Prevention teams

Partner with operations teams to ensure products are scalable and operationally excellent across payment processing, cash application, and collections

Collaborate with legal, compliance, and security teams to navigate regulatory requirements across global markets and emerging payment technologies

Coordinate with external partners including payment processors, financial institutions, real-time payment networks, and blockchain providers

Innovation & Risk Management

Identify emerging payment technologies (real-time payments, stablecoins, embedded checkout) and financing models that could benefit AWS customers

Drive automation and machine learning initiatives to improve payment success rates and operational scalability

Balance innovation velocity with the security, stability, and compliance requirements of financial systems serving millions of customers globally

About the team

Join a mission-critical organization of 500+ builders protecting billions in AWS revenue while enabling seamless customer experiences across global markets. Our team combines world-class engineering talent with product innovation to solve complex challenges at the intersection of payments, fraud prevention, and customer adoption-managing the complete financial lifecycle from processing payments in 14+ currencies to detecting sophisticated fraud patterns and delivering innovative financing solutions.

You"ll lead product managers who ship systems processing millions of daily transactions, leverage ML for fraud detection, and create products that accelerate customer success and expand AWS"s global reach. This is a team where your decisions directly impact AWS"s financial health, customer trust, and competitive advantage, working alongside passionate builders who thrive on solving hard problems at unprecedented scale while maintaining the highest standards of security and operational excellence.