Senior Manager, Product Management - Tech, Core Visual Experiences

Amazon.com Inc

San Francisco, CA

JOB DETAILS
SKILLS
Amazon Alexa, Android, Apple Macs, Audio Streaming, Customer Experience, Customer/Client Research, Mobile Devices, Music, Product Management, Product Programs, iOS
LOCATION
San Francisco, CA
POSTED
5 days ago

Amazon Music is looking for a Senior Manager, Product Management (Tech) to lead our Core Visual Experiences product team. In this highly visible role, you will own the vision, strategy, and roadmap for the core experiences that power an exceptional audio-streaming service for millions of customers around the globe.

Specifically, you will be responsible for the end-to-end success of the primary visual surfaces that our customers rely on -- Home, Find, Library, Now Playing, and others. You will also be responsible for leading Amazon Music-wide product quality programs, including sentiment measurement, customer feedback, and product operations.

In the process, you will partner deeply with engineering, design, and data, as well as product and business teams across the company, to make Amazon Music the world"s highest-quality and most innovative audio streaming product. You will independently lead VP-level discussions while supporting a high-performing team across direct reports and skip-levels to deliver on an ambitious set of business-critical goals.

A successful candidate will have a strong consumer product sense, a track record of managing high-performing teams, and an ability to manage successful collaboration across technical and business teams. This person will be expected to both set high standards for product quality and drive rapid execution velocity to deliver a polished customer experience in a rapidly evolving space.

About Amazon Music

Amazon Music reimagines music listening by enabling customers to unlock millions of songs and thousands of curated playlists and stations with their voice. Amazon Music provides unlimited access to new releases and classic hits across iOS and Android mobile devices, PC, Mac, Echo, and Alexa-enabled devices including Fire TV and more. With Amazon Music, Prime members have access to ad-free listening of 2 million songs at no additional cost to their membership. Listeners can also enjoy the premium subscription service, Amazon Music Unlimited, which provides access to more than 75 million songs and the latest new releases. Amazon Music Unlimited customers also now have access to the highest-quality listening experience available, with more than 75 million songs available in High Definition (HD), more than 7 million songs in Ultra HD, and a growing catalog of spatial audio. Customers also have free access to an ad-supported selection of top playlists and stations on Amazon Music. All Amazon Music tiers now offer a wide selection of podcasts at no additional cost, and live streaming in partnership with Twitch. Engaging with music and culture has never been more natural, simple, and fun. For more information, visit amazonmusic.com or download the Amazon Music app.

About the Company

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Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles