Senior Manager, Product Management - Technical, Amazon Music Licensing

Amazon Music is hiring a Senior Manager, Product Management - Technical to serve as the Single Threaded Leader (STL) for Music Royalties and to lead the Partner Royalites, Payments and Experience organization. This role owns the full royalty payment ecosystem and is responsible for defining and expanding how Amazon Music partners with labels, publishers, and distributors across the partner lifecycle.

Amazon Music"s partner ecosystem is growing in complexity and scale. Our label and publisher partners expect a seamless, modern experience to manage content, track performance, and receive accurate, timely payments. Today, the partner experience spans multiple internal teams - and this role will be responsible for defining the vision for a more unified partner interface, identifying opportunities to consolidate capabilities, and partnering across supply chain teams to deliver a cohesive experience.

This is a role for someone who thrives at the intersection of strategy, operations, and technology. You will lead an established organization while also shaping its future charter - evaluating where it makes sense to bring partner-facing capabilities under unified ownership and driving alignment across a complex stakeholder landscape. If you"re energized by building on strong foundations, working across organizational boundaries, and creating experiences that earn trust with the biggest names in music - this role is for you.

This role reports into Music Licensing leadership and partners directly with Engineering, Finance, Accounting, Legal, Tax, and Content.

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

Key job responsibilities

Royalties - Single Threaded Leader

• Own the product vision, strategy, and roadmap for Amazon Music"s royalty payment ecosystem - spanning accruals, reconciliation, payment processing, reporting, and partner-facing experiences across 45+ countries
• Lead a team of high-caliber product managers through innovation, driving development of new products and experiences
• Drive financial automation programs that reduce manual effort, improve payment accuracy, and scale across geographies and content types
• Serve as the primary product liaison across Content Acquisition, Global Finance, Tax, Accounting, Legal, Label Relations, and Publishing Operations
• Own operational SLAs for month-end payment cycles
• Define and execute programs that address executive-level goals around payment automation, reconciliation accuracy, and partner transparency
• Manage relationships with label and publisher partners on reporting, payment timelines, and data quality
• Drive product strategy for partner-facing reporting and data platforms, shifting from bespoke delivery to scalable self-service experiences

Partner Experience & Strategy

• Define the vision for a unified partner interface across Amazon Music and drive alignment across across teams that shape the partner experience
• Evaluate opportunities to improve the partner experience by working across supply chain functions and adjacent teams
• Build relationships across adjacent teams (Catalog, Trust & Safety, Content Acquisition) to identify integration points and drive alignment on the partner experience

Delivery & Operational Accountability

• Own monthly close operations - ensuring Amazon Music closes its books on time every month across royalties, revenue reconciliation, and partner payments with zero tolerance for missed SLAs
• Drive end-to-end delivery across product and engineering teams, holding the org accountable for shipping against roadmap commitments

Relationship Building & Stakeholder Management

• Build and maintain critical relationships across a broad stakeholder landscape: Content Acquisition, Finance, Accounting, Legal, Tax, Label Relations, Publishing Operations, and Engineering leadership
• Serve as the trusted point of contact for major label partners - owning the executive relationship on reporting, payments, and operational issues
• Navigate competing priorities across 10+ internal teams while maintaining trust, responsiveness, and delivery momentum
• Influence without authority across organizational boundaries - this role depends on credibility and relationships as much as positional power

People Leadership

• Manage a multi-disciplinary organization spanning product leaders, engineering managers, vendor operations, and technical program management
• Build, mentor, and develop senior leaders (PM-Ts and SDMs) - setting the bar for product and technical excellence across the org
• Set clear vision and priorities that enable the team to operate with autonomy while maintaining alignment to organizational goals
• Foster a culture of ownership, customer obsession, and operational excellence