The Charles Schwab Corp logo

Senior Manager, Product Marketing Experiences

The Charles Schwab Corp

  • Westlake, TX
  • 2 days ago
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    Skills

    • Analysis Skillsunmatched
    • Artificial Intelligence (AI)unmatched
    • Brand Marketing (Branding)unmatched
    • Business Supportunmatched
    • Communication Skillsunmatched
    • Content Developmentunmatched
    • Continuous Improvementunmatched
    • Cross-Functionalunmatched
    • Customer Acquisitionunmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Financial Servicesunmatched
    • Leadershipunmatched
    • Marketingunmatched
    • Marketing Objectivesunmatched
    • Marketing Strategyunmatched
    • Modeling Languagesunmatched
    • Online Marketingunmatched
    • Operational Strategyunmatched
    • Performance Analysisunmatched
    • Performance Metricsunmatched
    • Presentation/Verbal Skillsunmatched
    • Process Improvementunmatched
    • Product Developmentunmatched
    • Product Managementunmatched
    • Product Marketingunmatched
    • Product Strategyunmatched
    • Project Executionunmatched
    • Project/Program Managementunmatched
    • Retailunmatched
    • Risk Managementunmatched
    • Sales Closing Skillsunmatched
    • Sales Prospectingunmatched
    • Strategic Planningunmatched
    • Website Managementunmatched
    • Writing Skillsunmatched

    Description

    Your Opportunity

    The Investment Product Marketing team is seeking a Senior Manager, Product Marketing Experiences to lead the strategy, optimization, and execution of digital product marketing experiences across web properties supporting Schwab's suite of retail investment products and platforms.

    In this role, you will own the development and continuous improvement of product marketing web experiences that drive acquisition and product awareness, engagement, and conversion. You will help define the digital experience strategy, identify optimization opportunities, and oversee the implementation of enhancements and content updates. Key focus areas include AI search and large language models (LLMs), as well as broader digital experience initiatives designed to improve prospect acquisition and product conversion outcomes.

    This position requires strong cross-functional leadership and partnership with product marketers, AI subject matter experts, channel owners, creative agencies, publishing teams, and other stakeholders. You will ensure digital experiences align with product marketing strategies, deliver a consistent client experience, and achieve performance goals.

    Key Responsibilities

    • Lead the strategy, optimization, and management of product marketing web experiences across investment products and platforms.
    • Identify opportunities to enhance digital experiences, with a focus on AI search, LLMs, acquisition, engagement, and product conversion.
    • Manage the implementation of web updates, content enhancements, and experience optimizations.
    • Partner with product marketers to translate business objectives and marketing strategies into effective digital experiences.
    • Collaborate with AI SMEs, channel teams, creative agencies, and publishing partners to deliver high-quality experiences.
    • Monitor performance metrics and recommend data-driven improvements to drive business results.
    • Ensure digital experiences are aligned with brand standards, marketing objectives, and client needs.

    About the team

    The Investment Product Marketing team is responsible for the end-to-end marketing of Schwab's retail investment products and platforms. The team develops and executes integrated marketing strategies that support business objectives, build product awareness, and drive adoption among retail clients and prospects. Through close partnership with product, digital, creative, and channel teams, the organization delivers impactful marketing experiences that help clients achieve their financial goals.

    What you have

    • Extensive experience in marketing. Marketing in financial services or other highly regulated industry is preferred.
    • Proven experience developing the marketing strategy, creative direction, and execution of digital experiences and web pages.
    • Experience project managing end-to-end web content process
    • Ability to balance strategic thinking with operational execution in a fast-paced, evolving environment.
    • Knowledge of AI search, large language models (LLMs), and digital experience optimization techniques that improve content discoverability and performance.
    • Experience in project management, or a related role, preferably within a regulated industry.
    • Demonstrated ability to lead complex, cross-functional initiatives and influence a broad range of stakeholders without direct authority.
    • Exceptional written and verbal communication skills, with the ability to translate complex concepts into clear, actionable recommendations.
    • Highly analytical and detail-oriented, with strong project management, execution, and risk-management capabilities.

    Numbers & Facts

    LocationWestlake, TX
    IndustrySecurity and Surveillance
    Company Size1,000 to 1,499 employees
    Year Founded1971
    Websitehttp://www.aboutschwab.com/careers

    About Company

    The Charles Schwab Corporation is a leading provider of financial services, with more than 300 offices. Through its operating subsidiaries, the company provides a full range of securities brokerage, banking, money management and financial advisory services to individual investors and independent investment advisors. Named "Highest in Investor Satisfaction with Self-Directed Services" by J.D. Power and Associates in 2009, its broker-dealer subsidiary, Charles Schwab & Co., Inc. (member SIPC) affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; referrals to independent fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services.

    The Charles Schwab Bank (member FDIC) provides banking and mortgage services and products. To meet the needs of our clients, we are actively recruiting people with the desire, drive and creativity to find solutions that help meet our clients' needs; who want the chance to learn, grow with the company and explore their career opportunities; who will strive for excellence in achieving our clients' and our company's goals; who have the highest ethical standards - individuals who take pride in making a difference in people's lives.

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