Senior Manager, Program Management

Position Summary...

What you'll do...

We are seeking a highly analytical, operationally driven, and strategically minded Senior Manager, Process Improvement - Business Integration to lead transformational initiatives across eCommerce Fulfillment Transformation. This role will help reimagine how technology, process optimization, and execution empower associates within the eCommerce Fulfillment environment. The ideal candidate brings a unique blend of board-level communication and writing skills, financial planning and analysis, advanced financial modeling, business intelligence, process improvement, and cross-functional execution experience. This leader will partner closely with the broader eCommerce organization, operations, product, engineering, finance, and field stakeholders to support the design, implementation, and scaling of innovative technologies and operational capabilities. As part of the core strategy team, you will represent business priorities throughout the technology lifecycle while leading initiatives focused on operational efficiency, automation enablement, performance management, and scalable process integration. The role requires the ability to synthesize complex operational and financial data into clear executive-level narratives, develop business cases and investment models, and influence senior leadership through concise, data-driven recommendations. This position demands a strategic thinker with exceptional analytical rigor, strong executive presence, superior written and verbal communication skills, and a demonstrated ability to lead through complexity while driving measurable business outcomes. This is an onsite role based in Bentonville, Arkansas. Anticipated travel for this role will be around 10%. What You'll Do

• Collaborate with senior leadership to develop business cases, evaluate strategic initiatives, and support enterprise transformation efforts.
• Lead cross-functional process improvement and business integration initiatives supporting eCommerce and total fulfillment operations.
• Partner with product, engineering, operations, and field teams to define operational requirements and support technology implementation efforts.
• Drive operational transformation initiatives by leveraging data analytics, financial modeling, business intelligence, and process optimization methodologies.
• Develop scalable business processes, performance metrics, reporting structures, and operational KPIs to improve execution and decision-making.
• Influence stakeholders across a highly matrixed organization by building alignment, communicating effectively, and driving execution.
• Support rollout strategies for new operational capabilities, automation initiatives, and warehouse technologies.
• Analyze operational and financial performance to identify opportunities for efficiency gains, cost optimization, and process standardization.
• Lead continuous improvement initiatives through agile problem-solving, rapid testing, and data-driven decision-making.
• Oversee feedback loops, operational issue resolution, and post-launch optimization efforts to ensure sustainable adoption and measurable business impact.

What You'll Bring

• Strong analytical and business leadership experience across operations, finance, business intelligence, and strategic planning.
• Demonstrated success leading process improvement initiatives that improve operational efficiency, scalability, and organizational performance.
• Experience partnering cross-functionally with business leaders, operations teams, and technical stakeholders to deliver complex initiatives.
• Proven ability to manage competing priorities in fast-paced environments while maintaining strong execution discipline.
• Expertise in financial planning, forecasting, budgeting, variance analysis, and performance reporting.
• Strong data analytics and automation capabilities, including experience leveraging tools such as Excel, Power BI, SQL, VBA, Power Query, or similar technologies.
• Experience designing and implementing process automation solutions that reduce manual effort and improve operational accuracy.
• Ability to translate business needs into operational strategies and scalable solutions.
• Strong communication and stakeholder management skills with experience influencing senior leadership.
• Entrepreneurial mindset with experience building and optimizing business operations, managing vendor relationships, and driving growth initiatives.
• Experience leading operational transitions, scaling business functions, or launching new operational capabilities is strongly preferred.

Preferred Qualifications

• MBA or advanced degree in Business, Finance, Operations, or related field.
• Experience within supply chain, distribution, retail operations, logistics, or operational transformation environments.
• Exposure to automation, warehouse operations, operational technology implementation, or large-scale process integration initiatives.
• Experience managing operational budgets, forecasting models, or enterprise-level performance reporting.
• Demonstrated success driving measurable operational improvements through analytics and process optimization.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam''s Club facilities. Programs range from high school completion to bachelor''s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years' experience leading cross-functional teams.

3 years' experience using intermediate functionality of Microsoft Office.

Bachelor''s degree in Business, Human Resources, or related field and 4 years' experience in project management, compliance, operations management, or related area OR 6 years' experience in project management, compliance, operations management, or related area.

Bachelor''s degree in Business, Human Resources, or related field and 4 years' experience in project management, compliance, operations management, or related area OR 6 years' experience in project management, compliance, operations management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Managing a budget, profit and loss statement, or relate financial process, Master's degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area, Project Management Certification

Primary Location...

802 Respect Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. (empty)