Senior Manager Program/Project Management

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

The Senior Manager Program/Project Managment contributes to the overall strategic vision of the Custom Networks organization and integrates a broad range of ideas regarding Custom Networks Analytics. You will collaborate with teams across Enterprise Ops team and other business units such as finance, product, strategy and sales to establish both deployment and spend forecasting and measurement. As a Senior Manager you will evaluate network architecture design, in addition to feasibility and cost studies. The team will be responsible for defined business values delivered on time and on budget, and with stable operation. You will also be responsible for project execution over numerous projects or complex programs and ensure solutions meet business needs. Lastly, in this role you will consult and collaborate with leadership, subject matter experts, and others as needed to drive successful end-to-end delivery.

Location

This is a work from home position within the U.S.

The Main Responsibilities

• Develops, plans and manages development and implementation activities for highly complex programs for external and internal customers to ensure success of business objectives.
• Manage scope definition, stakeholder expectations, project plan, milestones and associated deliverables, project financials and business case, stakeholder relationships and deliverables.
• Development and management of cross program delivery teams composed of cross-functional internal and external resources.
• Assesses project plans and progress, collect, consolidate, and review status reports as needed, as well as review status with project leaders on a continuous basis.
• Support end-to-end project planning, risk identification, dependency tracking, issue identification and change management on projects.
• Sets and controls standards and mentors the team to improve delivery of projects on time and within budget, given scope and known risks.
• Continually identifies opportunities for innovation and improvement within projects as well as across Infrastructure Shared Services.
• Lead both Project Control Specialists and Project Specialist to measure EVM, CPI, SPI for each project or sites.

What We Look For in a Candidate

• 10+ years of relevant experience in Telecom industry (wireless, wireline, transport)
• Bachelor's degree in related field or equivalent education and experience
• 5+ years' people management experience
• Experience leading multiple complex projects in the technology industry
• Strong skills with MS Project Plan, Visio, PowerPoint and Excel
• PMP certification preferred
• Master's preferred

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We''re able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen''s:

• Benefits
• Bonus Structure

Requisition #: 342987

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.

To learn more about Life at Lumen and how we live the Lumen 8, please visit:

https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:

https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.